Consumer Action

Alerts

Consumer Action's Alerts highlights trends in consumer complaints, scams, outrageous fees and other notable consumer information.

Consumer Action Insurance Survey (Sep 25, 2008)
Update: The survey closed on Thursday, Oct. 9, 2008. Please watch for the results in our Fall 2008 issue of…
Credit Limit Survey (Jun 24, 2008)
This survey closed on July 15, 2008. Click here to see the results…

"Flagged" for credit card fraud (Dec 31, 2008)
Your credit card company calls to check out "unusual purchases" on your account and needs just a few bits of…
Computer security scams promote useless software (Dec 10, 2008)
Computer security comes at a price - but it shouldn't be one that rips you off and harms your computer…
New fake check scams on the rise (Nov 03, 2008)
Gotten any award notices or hefty checks from Publishers Clearinghouse lately? With the stamp of approval from Oprah Winfrey or…

Report: Universal postal service & postal monopoly (Dec 22, 2008)
The Postal Regulatory Commission has sent its Report on Universal Postal Service and the Postal Monopoly to the President and…
Get your specialty credit reports (Nov 12, 2008)
The Privacy Rights Clearinghouse has released a new educational fact sheet,
FCC surveys DTV converter boxes (Aug 26, 2008)
The Federal Communications Commission (FCC) has issued a consumer advisory on the features offered by 32 digital-to-analog converter boxes. On…

California Legislative Summary (Nov 12, 2008)
During the 2007-08 session, Consumer Action supported 48 bills and took a position on 51 bills introduced in the California…
California drivers and the new cell phone law (Jun 16, 2008)
The California Highway Patrol (CHP) alerts California drivers to new laws on using a cell phone while driving. All drivers…
Reforms proposed to title insurance industry (Apr 28, 2008)
California Insurance Commissioner Steve Poizner today announced efficiency reforms to the title insurance industry to reduce extraneous costs from the…

Airline baggage fees (Apr 17, 2008)
Checked baggage fees started with Ryanair. Then they crossed the Atlantic and the Spirit caught on with Allegiant and Virgin…
Airlines' second-bag fee (Mar 04, 2008)
Two major airlines, United Airlines and US Airways, have recently announced a new baggage policy that will require consumers traveling…
Insurance Premium Installment Fees (Jan 17, 2008)
We often hear the phrase, “The poor pay more,” and here’s a couple concrete examples of how people who can’t…