Consumer Action

Alerts

Consumer Action's Alerts highlights trends in consumer complaints, scams, outrageous fees and other notable consumer information.

Credit Limit Survey (Jun 24, 2008)
Consumer Action invites you to take this short online survey to help us understand how credit cardholders view the credit…

DTV converter ‘deal’ preys on confusion (Jun 30, 2008)
The conversion from analog to digital TV broadcasts is confusing enough without deceptive offers. According to the Better Business Bureau,…
SMishing targets unaware mobile phone users (Jun 05, 2008)
New fraud comes by text message Unwanted commercial messages sent to wireless phones can be intrusive and illegal, according to…
Regulator offers tips to avoid foreclosure scams (May 19, 2008)
Foreclosures are increasing nationwide, and so are scams that promise to “rescue” homeowners from foreclosure. What these scams do is…

Driving less? Ask for auto insurance adjustment (Jun 10, 2008)
As the price of gasoline tops $4 a gallon nationwide, the Consumer Federation of America…
FTC offers tips to consumers on avoiding telemarketing fraud (Jun 05, 2008)
The Federal Trade Commission recently announced “Operation Tele-PHONEY,” the largest coordinated effort against telemarketing fraud that it has ever conducted.…
Comment on important federal credit proposals (May 22, 2008)
Update: Consumer Action has added sample letters for you to edit and email from our site:

California drivers and the new cell phone law (Jun 16, 2008)
The California Highway Patrol (CHP) alerts California drivers to new laws on using a cell phone while driving. All drivers…
Reforms proposed to title insurance industry (Apr 28, 2008)
California Insurance Commissioner Steve Poizner today announced efficiency reforms to the title insurance industry to reduce extraneous costs from the…
New California laws to help consumers (Feb 29, 2008)
In 2007, California lawmakers passed 964 bills, according to the Senate Office of Research, and Gov. Arnold Schwarzenegger signed 750…

Airlines’ second-bag fee (Mar 04, 2008)
Two major airlines, United Airlines and US Airways, have recently announced a new baggage policy that will require consumers traveling…
Insurance Premium Installment Fees (Jan 17, 2008)
We often hear the phrase, “The poor pay more,” and here’s a couple concrete examples of how people who can’t…
Gift Ticket Fee (Sep 13, 2007)
With airline ticket prices getting more expensive, taking the bus may present the best opportunity to travel on the cheap.…