Consumer Action’s 48th Anniversary

“Moving the Needle for Consumers”

Annual Logo

date / time

Cocktail Awards Reception

Wednesday, October 16, 2019
6-8 PM


Microsoft Innovation & Policy Center

901 K Street NW, 11th Floor
Metro: Farragut North (Red Line)

This year we’re celebrating the theme “Moving the Needle for Consumers" at Consumer Action’s Annual Awards Reception, marking our 48th anniversary. This annual event brings much deserved attention to the efforts of dedicated and committed advocates who helped advance or preserve important consumer protections. Our 2019 honorees embody the spirit of this year’s theme and we look forward to honoring them for their magnificent efforts on behalf of consumers. We hope you can join us to celebrate their accomplishments! RSVP here!!


Commissioner Rohit Chopra

Commissioner Rohit Chopra

Rohit Chopra was sworn in as a Federal Trade Commissioner on May 2, 2018.

Commissioner Chopra has actively advocated to promote a fair and fully-functioning marketplace through vigorous agency enforcement that protects families and honest companies from those that break the law. During his tenure at the FTC, he has pushed for aggressive remedies against lawbreaking companies, especially repeat offenders, and has worked to reverse the FTC’s reliance on no-money, no-fault settlements.

After the passage of the Dodd-Frank Wall Street Reform and Consumer Protection Act, Chopra joined the Department of the Treasury to launch the new Consumer Financial Protection Bureau (CFPB). He then served as Assistant Director of the CFPB, overseeing the agency’s student loan agenda. The Secretary of the Treasury also appointed him to serve as the CFPB’s Student Loan Ombudsman, a new position established in the financial reform law.

In these roles, he led efforts to spur competition in the student loan financing market, develop new tools for students and student loan borrowers to make smarter decisions, and secure hundreds of millions of dollars in refunds for borrowers victimized by unlawful conduct by loan servicers, debt collectors, and for-profit college chains.

Chopra later served as Special Adviser to the Secretary of Education to advance the Department’s efforts to improve student loan servicing, reduce unnecessary defaults, and bolster enforcement. He was also a Senior Fellow at the Consumer Federation of America, where he focused on consumer protection issues facing young people and military families, and a Visiting Fellow at the Roosevelt Institute.

Commissioner Chopra is the recipient of multiple awards for his public service and contributions to the field of consumer finance. Prior to entering government, Chopra worked at McKinsey & Company, the global management consultancy, where he worked in the financial services, health care, and consumer technology sectors.

He holds a BA from Harvard University and an MBA from the Wharton School at the University of Pennsylvania. He was also the recipient of a Fulbright Fellowship.

The Center for Auto Safety

The Center for Auto Safety

The Center for Auto Safety, founded in 1970, is an independent, member driven, non-profit consumer advocacy organization based in Washington, DC dedicated to improving vehicle safety, quality, and fuel economy for everyone on the road. Over the last 49 years, the Center for Auto Safety has successfully led the fight for lemon laws in every state, airbags in every vehicle, and recall repairs being made at no cost to the consumer. The Center publishes, which has for the last 39 years been America’s most comprehensive car buying guide and offers, exclusively for members, the monthly Safety Tune-Up Report, providing regular alerts on safety issues relating to their cars. The Center is also home to the Safe Climate Campaign which fights global warming by working for big, specific measures to reduce greenhouse gas emissions. To learn more about the Center, please visit

Telemundo Responde/NBC Responds

Telemundo Responde/NBC Responds

The NBCUniversal Owned Television Stations’ division launched its first consumer investigative units in 2014 across six Telemundo markets to help fill the void that existed in local communities. The Telemundo stations stepped up to the plate to help their neighbors and launched local “Telemundo Responde” consumer units.  After seeing the overwhelming success these units had and noticing the need for this type of work across all NBC and Telemundo-owned markets, the NBCUniversal Owned Television Stations’ division expanded its consumer units to all NBC stations, with more Telemundo stations launching their local units every year.  Working with the units’ Consumer Investigative Center team of producers – who are tasked with answering every email and call that stem from NBC/Telemundo owned station markets – the “Telemundo Responde / NBC Responds” units have answered more than 350,000 consumer tips across 20 markets, and collectively returned more than $35 million to consumers, and counting.

planning committee.

Event Chair

Daniel Nestel, FICO

Event Committee

Jason Alderman, Clover Health • Jenny Backus, Backus Consulting LLC • Susan Diegelman, AT&T • Brian Huseman, Amazon • Sam Jefferies, Drumfire Public Affairs • Hugh Norton, VISA •  Cleo Stamatos, Consultant • Frank Torres, Microsoft • Antonio (Tony) Williams, Comcast


Capital One
Bank of America
American Express
JPMorgan Chase
Clover Health

past events.

Learn more about past years’ events and awardees.


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