COVID-19 Educational Project

Consumer Action has created this page to offer information for consumers impacted by the COVID-19 pandemic.

Fact Sheets

Avoid pandemic-related ID theft and account fraud

Avoid pandemic-related ID theft and account fraud

Identity thieves and fraudsters have taken advantage of the pandemic to get a hold of consumers’ personally identifying information and use it to steal their benefits, access their accounts and open new accounts in the victims’ names. This publication…
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Establishing or replenishing emergency savings

Establishing or replenishing emergency savings

Many consumers went into the COVID-19 crisis with little or no savings, while others depleted theirs trying to stay afloat after losing their jobs. This guide covers the purpose of, and target balance for, an emergency fund, what to consider when…
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Telemedicine: What to know about virtual doctor visits

Telemedicine: What to know about virtual doctor visits

The pandemic has driven non-urgent doctor visits online to help suppress the spread of COVID-19. As more people receive medical care remotely, via a smartphone, tablet or computer, it's important to understand when and how virtual visits might be an…
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Making a job or career transition

Making a job or career transition

The coronavirus pandemic has put millions of Americans out of work, with many others reevaluating their job and career choices in light of how different industries are faring. This guide will help workers identify job opportunities, weigh their education and training…
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ESTATE PLANNING: CRITICAL DECISIONS FOR UNCERTAIN TIMES

ESTATE PLANNING: CRITICAL DECISIONS FOR UNCERTAIN TIMES

The COVID-19 pandemic has driven home the wisdom of making critical end-of-life decisions before a crisis strikes. This publication outlines the key estate planning decisions everyone should make now, explains which documents and tools help ensure that your wishes are carried…
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FAIR HOUSING RIGHTS FOR THOSE AFFECTED BY THE PANDEMIC

FAIR HOUSING RIGHTS FOR THOSE AFFECTED BY THE PANDEMIC

The federal Fair Housing Act protects rental housing applicants, tenants, homeowners, and prospective homebuyers from various forms of discrimination. This publication explains how these same rights may protect you from discrimination related to the COVID-19 pandemic, and the steps to take…
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FINANCIAL ASSISTANCE FOR UNDOCUMENTED WORKERS

FINANCIAL ASSISTANCE FOR UNDOCUMENTED WORKERS

Millions of undocumented workers are ineligible for the federal economic aid available to U.S. citizens during the COVID-19 pandemic. This publication provides tips and resources for finding state, local, and private financial assistance programs that are designed specifically for undocumented…
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Webinars

COVID 19’s Impact on Food Insecurity

Consumer Action hosted a webinar in March 2021 focusing on COVID-19 and food insecurity. The webinar covered the history of community food programs and their contributions to addressing food insecurity; community response versus a federal response to food insecurity, and why we…

Affordable Housing: Are we facing an eviction tsunami?

As the economic toll of COVID-19 worsens, what stands between 30 million Americans and an eviction tsunami when moratoriums on evictions expire? What will be the long-term impact of COVID-19 on America’s affordable housing crisis? Consumer Action's webinar features Bridgett Simmons…

Disaster Preparedness and Recovery

With major hurricanes hitting Louisiana and Texas, and wildfires menacing the West Coast, millions of Americans are facing the complex challenges of a natural disaster striking in the middle of a pandemic. This webinar answers many questions about insurance, disaster planning…

Impact of COVID-19 on the Mental Health of Children and Adolescents

School closures, social distancing and other measures taken to slow the spread of COVID-19 have upended daily routines and norms for children and adolescents. This webinar is led by guest presenters Dr. Jamie Aten, executive director of the Humanitarian Disaster Institute…

Medicare: What You Need to Know in the COVID 19 Era

It is crucial, especially during the COVID-19 pandemic, to understand Medicare benefit changes coming in 2021. Join our guest presenter Micki Nozaki, director of the California Senior Medicare Patrol project at California Health Advocates, for a run-down on key changes to be…

Q&As about the CDC order to halt evictions

The U.S. Centers for Disease Control (CDC) has ordered an unprecedented national moratorium on residential evictions to prevent the further spread of COVID-19. The order is effective Sept. 4-Dec. 31, 2020. What does the CDC order mean for consumers? Who does it…

Domestic violence and financial abuse during COVID-19

We can add yet another public health crisis to the toll of COVID-19: domestic violence. Can you recognize the signs of an abusive relationship? Consumer Action's webinar is led by attorney Maclen Stanley, who specializes in pursuing claims of sexual assault,…

Tracking COVID-19's Economic Devastation (Webinar)

Millions of workers across the country have lost their jobs and have been devastated by the economic downturn caused by the coronavirus pandemic. In the first months of the pandemic, many unemployed workers relied on unemployment income while waiting for their…

Estate Planning for Healthcare, Finances and More During a Pandemic (Webinar)

The COVID-19 crisis has brought a keen awareness of our own mortality. Regardless of your age or health status, the pandemic has highlighted the importance of estate planning. Now is the time to make sure you have clearly documented your wishes…

Fair Housing in the COVID 19 Era (Webinar)

As the novel coronavirus continues to spread throughout our communities and reshape the way we live, it will have a substantial impact on rental housing across America. Whether or not they ever become infected with the coronavirus, vulnerable communities, including low-income…

COVID-19 Scams and Healthcare Fraud (Webinar)

Scammers are expert at shifting tactics to catch consumers off guard and, like other disasters, COVID-19 has given them opportunity. Scammers are using phone, text, mail, email and fraudulent websites to tout everything from fake COVID-19 test kits to miracle cures.…

Specialty Consumer Reports

As individuals and families take steps to recover financially from the economic distress of the pandemic, it will be crucial for consumers to regularly check their credit reports and scores as they negotiate late and partial payments with their creditors, and…

ID Theft and Debt Collection

While there are various forms of ID theft, synthetic ID fraud is the fastest-growing crime in the U.S. This type of fraud is difficult to detect and is often unreported, since victims are typically individuals—children, the elderly, the homeless,…