Discounts on phone or broadband service for hurricane survivors

Tuesday, October 08, 2024

The Federal Communications Commission (FCC) is opening up its discounted phone and broadband service—called Lifeline—to those affected by Hurricane Helene.

The Lifeline program offers discounts to low-income consumers on phone and/or internet services. The FCC has expanded access to these discounts to those who will receive federal disaster assistance and emergency food assistance (through the Disaster Supplemental Nutrition Assistance Program, D-SNAP).

The Lifeline discount for broadband internet service (or bundled internet and phone service) is up to $9.25 a month.

The Lifeline discount for phone-only service is up to $5.25 a month.

The Lifeline discount for those on Tribal lands is up to $34.25 a month.

Applying for help

Hurricane Helene-impacted consumers who are eligible for federal assistance can apply for a phone and/or broadband service discount here.

Eligible consumers should apply for the discount at https://www.lifelinesupport.org/.

After qualifying, contact the phone or internet company and ask them to apply the Lifeline discount to your phone or internet service.