Welcome to Consumer Action

Through education and advocacy, 501(c)(3) nonprofit Consumer Action fights for strong consumer rights and policies that promote fairness and financial prosperity for underrepresented consumers nationwide.

 

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Newsletters & Special Reports

SCAM GRAM: Heads up for new season of scams Read this month's SCAM GRAM for the latest in scams and frauds, efforts to thwart the bad guys, and tips for protecting yourself. (Monday, September 16, 2024)

Consumer Action INSIDER - September 2024 The September 2024 issue of INSIDER brings you news of Consumer Action's recent activities and accomplishments, as well as in invitation to our upcoming anniversary events--a virtual convening and an in-person Consumer Excellence Awards ceremony and reception, both on Nov. 13. (Tuesday, August 27, 2024)

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Recent Publications

Money Management 1-2-3: ONE: Getting a Strong Start

Library: English | Money Management 1-2-3: ONE: Getting a Strong Start  The “Money Management 1-2-3: Be Smart About Money All Your Life” series focuses on basic money management skills at the beginner, intermediate and advanced level. Part one, Getting a Strong Start, addresses how to manage your income, use credit wisely and live within your means. Topics include understanding your pay stub, creating a budget, setting up bank accounts, establishing and building good credit, and managing student loans. Category: Banking Credit Foreclosure Money Management Student Loans Taxes on Sep 03, 2024

Money Management 1-2-3: TWO: Achieving Financial Goals

Library: English | Money Management 1-2-3: TWO: Achieving Financial Goals  The “Money Management 1-2-3: Be Smart About Money All Your Life” series focuses on basic money management skills at the beginner, intermediate and advanced level. Part two, Achieving Financial Goals, addresses updating your budget, accumulating a nest egg and protecting your assets. Topics include budgeting and debt management, saving and investing, homeownership and insurance. Category: Credit Debt Collection Housing Insurance Investing Mortgages Money Management Taxes on Sep 03, 2024

Money Management 1-2-3: THREE: Planning a Secure Future

Library: English | Money Management 1-2-3: THREE: Planning a Secure Future  The “Money Management 1-2-3: Be Smart About Money All Your Life” series focuses on basic money management skills at the beginner, intermediate and advanced level. Part three, Planning a Secure Future, focuses on leaving the workforce, funding your retirement and protecting what you've accumulated. Topics include tapping your investments and home equity, staying adequately insured, managing medical expenses, the basics of estate planning and, for some grandparents, raising a second family. Category: Insurance Investing Medical/Healthcare Mortgages Money Management on Sep 03, 2024

Connect to California LifeLine and Save! (2024)

Library: English | Connect to California LifeLine and Save! (2024) Discounted telephone service can help your family stay in touch  

California LifeLine provides discounts on basic residential wireline (home phone) or wireless telephone or broadband internet service to eligible low-income households. Consumers who qualify for California LifeLine pay a fraction of the regular cost for telephone connection or activation and monthly service. This brochure explains the features and benefits of Lifeline phone service, how to apply for the program and what you must do to continue participation.

Category: Internet Telecom Wireless on May 30, 2024

Computer, tablet and smartphone warranties: Understanding and exercising your rights

Library: English | Computer, tablet and smartphone warranties: Understanding and exercising your rights  A computer, tablet or smartphone can be a big investment, so it's important to know you'll be protected if you get a device with some sort of defect. This guide explains how warranties for these types of products work, why extended warranties and insurance aren't always a good idea, your warranty rights under the law, how to file a claim, and what to do if you're dissatisfied with how your claim is handled. Category: Consumer Rights Technology Telecom on Apr 04, 2024

What to know about computer, tablet and smartphone warranties

Library: English | What to know about computer, tablet and smartphone warranties  This tip sheet offers basic but important information about device warranties, your rights, and how to make a warranty claim. Category: Consumer Rights Technology Telecom on Apr 04, 2024

Computer, tablet and smartphone warranties: Understanding and exercising your rights (Spanish)

Library: Spanish | Computer, tablet and smartphone warranties: Understanding and exercising your rights (Spanish)  A computer, tablet or smartphone can be a big investment, so it's important to know you'll be protected if you get a device with some sort of defect. This guide explains how warranties for these types of products work, why extended warranties and insurance aren't always a good idea, your warranty rights under the law, how to file a claim, and what to do if you're dissatisfied with how your claim is handled. Filed Under: Consumer Rights Technology Telecom on Apr 03, 2024

What to know about gift cards

Library: English | What to know about gift cards  There are advantages to gift cards for both those who give them and those who receive them. This publication provides information and tips to help gift card buyers and recipients make informed choices, understand the rules that apply to the cards, protect their card balances, and avoid fraud and scams. Category: Consumer Rights Fraud/Scams on Dec 13, 2023

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