Status: closed
FTD.com (Substitution Policy)
Defendant: FTD.com
California consumers who ordered and paid for a floral arrangement from April 1, 2011 to March 31, 2015 and received a substitution in their floral arrangement may be eligible for $20 coupon or $8.50 cash. The company reached a settlement over allegations of failing to properly disclose FTD.com’s substitution of floral arrangements policy.