Consumer Action

Alerts

Consumer Action’s Alerts highlight trends in consumer complaints, scams, outrageous fees and other notable consumer information.

Automatic airline refunds headed your way (Aug 15, 2024)
Airline passengers will be entitled to an automatic refund if their flight is cancelled or significantly delayed or changed&mdash
Don’t miss out on student loan forgiveness (Feb 12, 2024)
If you’re a student loan borrower, you may be able to reduce what you owe--or even see your
FCC is trying to make it possible for consumers to pick up the phone again (Jan 03, 2024)
Using a comparison website to shop online for a car, credit card or new home should no longer mean you

Watch out for tax scams during the pandemic (Jun 30, 2021)
The Internal Revenue Service's 2021 “Dirty Dozen” list warns taxpayers, tax professionals and financial institutions to be
Nuevas y no tan nuevas estafas de las que hay que cuidarse (Scams to watch out for) (Jun 04, 2021)
NOTE: For an English version of the scams covered in this alert, see our May 2021 Scam Gram! newsletter here. Consumer
Cuídese de tres nuevas estafas durante la pandemia (Three new COVID scams) (Apr 27, 2021)
NOTE: For an English version of the scams covered in this alert, see the "Tips!" section in our

Changes to California law protect consumers who owe time-barred debts (Oct 31, 2018)
A recent change to California law significantly limits the ability of debt collectors to collect a time-barred debt from a
Protecting yourself from predatory towing (Dec 17, 2017)
From Consumer Connection, a publication of the California Department of Consumer Affairs. Tow truck drivers risk their lives every day
New privacy protections for CalFresh and CalWORKs beneficiaries (Sep 22, 2016)
CalFresh (California’s food stamp program) and CalWORKs (the state’s welfare to work program) help disadvantaged families