Welcome to Consumer Action

Through education and advocacy, Consumer Action fights for strong consumer rights and policies that promote fairness and financial prosperity for underrepresented consumers nationwide.

 

Headlines & Press Releases

( View More Headlines )

Alerts

( View More Alerts )

Newsletters & Special Reports

Consumer Action INSIDER - May 2020 The May 2020 issue of Consumer Action INSIDER features articles about our COVID-19 consumer financial resources guide; a health and technology webinar our staff participated in; how to stop recurring payments; coverage of our Coalition Efforts; and new settlements posted in our Class Action Database. (Friday, May 01, 2020)

Consumer Action INSIDER - April 2020 The April 2020 issue of the Consumer Action INSIDER instructs older people on how they can report scams, especially as new ones are arising daily due to the coronavirus crisis; gives readers an overview of former CFPB director Richard Cordray's new book, “Watchdog: How Protecting Consumers Can Save Our Families, Our Economy, and Our Democracy”; exposes how the devil's in the details when it comes to "free filing" tax prep services offered by companies such as TurboTax and Tax Act; updates readers on our coalition efforts, including those to ensure that any COVID-19 vaccines developed are affordable for all consumers; and more. (Wednesday, April 01, 2020)

( View More Newsletters )

Recent Publications

‘Smart’ Homes

Library: English | ‘Smart’ Homes Data privacy and security for your connected home  

This guide will explain how smart homes work, what to be aware of when introducing smart devices into your home, what steps you can take to protect your data and your privacy, and where to learn more.

Category: Internet Privacy Rights Technology on Apr 26, 2020

Get Covered: Choosing and using Medicare (Spanish)

Library: Spanish | Get Covered: Choosing and using Medicare (Spanish)  

Medicare is not a one-size-fits-all program—the choices you make affect your coverage and costs. This publication explains when and how to enroll in Medicare, what each of the “Parts” of the program cover, what to consider when making your coverage choices and where to find more information.

Filed Under: Insurance Medical/Healthcare on Apr 23, 2020

Get Covered: Understanding your employer-sponsored health plan (Spanish)

Library: Spanish | Get Covered: Understanding your employer-sponsored health plan (Spanish)  

Choosing the wrong health insurance plan can result in inadequate coverage and higher out-of-pocket costs, so it’s important to understand how to make the best choice. This publication explains how employer-sponsored health insurance works, how to approach the selection process, and what to know about enrolling and maintaining coverage.

Filed Under: Insurance Medical/Healthcare on Apr 16, 2020

Get Covered: Navigating private and government health insurance (Spanish)

Library: Spanish | Get Covered: Navigating private and government health insurance (Spanish)  

If you don’t have employer-sponsored health insurance or Medicare, figuring out your coverage options can be daunting. This publication explains the various sources of individual (not “group”) health insurance (including detailed information about the ACA Health Insurance Marketplace), how to purchase coverage, and what your options for health care are if you have very low income or are ineligible for certain programs.

Filed Under: Insurance Medical/Healthcare on Apr 14, 2020

Improving your financial health with FinTech (Spanish)

Library: Spanish | Improving your financial health with FinTech (Spanish) Una guía para principiantes sobre aplicaciones móviles de finanzas personales  

Financial technology (FinTech) is the use of modern technology, such as the internet and apps (downloadable mobile software), to develop powerful financial services tools for consumers and businesses. For those who are motivated to improve their finances and dedicated to working toward their goals, FinTech can make the process more convenient, efficient and even rewarding. This guide will introduce you to the types of FinTech tools available and how they can help you. It will also tell you what to consider when choosing an app and how to stay safe when using FinTech.

Filed Under: Banking Internet Technology on Mar 16, 2020

Just Say No to Scams (Quick Tips) (Spanish)

Library: Spanish | Just Say No to Scams (Quick Tips) (Spanish) Consejos breves para protejerse contra el fraude  The Spanish Just Say No to Scams “quick tips" sheet provides consumers with the basics of recognizing the signs of a scam, understanding how to protect themselves and knowing where to complain and get more information. Filed Under: Fraud/Scams ID Theft Internet Elder Fraud on Mar 09, 2020

Health Insurance Evaluation

Library: English | Health Insurance Evaluation  Use this form to get feedback from participants after your health insurance presentation. Category: Insurance Medical/Healthcare on Nov 22, 2019

Medicare True-or-False

Library: English | Medicare True-or-False  Class exercise for “Get Covered: Choosing and using Medicare.” Category: Insurance Medical/Healthcare on Nov 21, 2019

( View More Publications )

 

Search

Quick Menu

Facebook FTwitter T
 

Consumer Help Desk

Advocacy