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Through education and advocacy, Consumer Action fights for strong consumer rights and policies that promote fairness and financial prosperity for underrepresented consumers nationwide.


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Newsletters & Special Reports

Consumer Action INSIDER - November 2019 The November 2019 issue of the Consumer Action INSIDER announces JPMorgan Chase's funding of Consumer Action's innovative new fintech initiative to help underserved consumers reach their financial goals; gives an overview of our National Consumer Empowerment Conference, held in September outside of Chicago (featuring a presentation from CFPB Director Kathy Kraninger); informs readers of what action to take when they believe they're being scammed by a contractor operating on "behalf of" the federal/state Weatherization Assistance Program; updates readers on the Consumer Financial Protection Bureau's work; and more. (Friday, November 01, 2019)

Prescription drug cost crisis (Fall 2019) The prescription drug cost crisis is the focus of the Fall 2019 issue of Consumer Action News. In this issue, we explain what the barriers to lower-cost prescriptions are, including Big Pharma's efforts at protecting their monopoly pricing and pharmacy benefit managers' secrecy about rebates and other remuneration. We also report on the latest and most promising legislative and regulatory efforts to cap prices and require transparency. (Wednesday, October 09, 2019)

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Recent Publications

Freeze Your Credit File (Spanish)

Library: Spanish | Freeze Your Credit File (Spanish) Leave ID thieves out in the cold  

El “congelamiento de seguridad” es una herramienta para ayudarle a prevenir el robo de identidad y evitar que impostores utilicen su información personal para establecer crédito. Esta publicación explica cómo “congelar” su crédito, lo cual previene que se establezca crédito nuevo a nombre suyo hasta que usted suspenda provisionalmente el congelamiento o le retire de forma permanente.

Filed Under: Credit Reports/Scores ID Theft on Jan 29, 2019

Tax Basics for Earners in the ‘Sharing Economy’ (Spanish)

Library: Spanish | Tax Basics for Earners in the ‘Sharing Economy’ (Spanish)  

La economía colaborativa podría permitirle poner un poco de dinero extra en su bolsillo en su tiempo libre, o podría ser su ingreso principal. De cualquier manera, el ganar dinero adicional tendrá un impacto en su situación fiscal. Esta publicación, aunque no representa asesoría fiscal, le ayudará a entender cómo reportar sus ingresos y gastos, por qué debe aprovechar todas las deducciones a las que tiene derecho, cómo evitar una desagradable sorpresa cuando presente su declaración de impuestos, y dónde conseguir más información y ayuda.

Filed Under: Money Management Taxes on Jan 04, 2019

Tax Basics for Earners in the ‘Sharing Economy’

Library: English | Tax Basics for Earners in the ‘Sharing Economy’  

The sharing economy might enable you to put a little extra cash in your pockets in your spare time, or it could be your primary source of income. Either way, earning money will have an impact on your tax situation. This publication, while not tax advice, will help you understand how to report your income and expenses accurately, why you should take advantage of all the deductions you’re entitled to, how to avoid an unpleasant surprise when you file your tax return, and where to get more information and assistance.

Category: Money Management Taxes on Jan 02, 2019

Get Credit for Your Hard Work (2018 Tax Year)

Library: English | Get Credit for Your Hard Work (2018 Tax Year) Low-income working taxpayers may qualify for the federal EITC  

The Earned Income Tax Credit (EITC) helps low-income working taxpayers and families get more money back when they file their federal income tax return. This publication contains EITC guidelines for the 2018 tax year.

Category: Money Management Taxes on Nov 20, 2018

Freeze Your Credit File

Library: English | Freeze Your Credit File Leave ID thieves out in the cold  

A credit file “security freeze” is a preventive tool to help you avoid identity theft and to block impostors from using your personal information to establish credit. This publication explains how to “freeze” your credit file, which prevents new credit from being established in your name until you temporarily or permanently lift the freeze.

Category: Credit Reports/Scores ID Theft on Oct 12, 2018

Security Freeze Backgrounder

Library: English | Security Freeze Backgrounder Questions and Answers About Placing, Lifting and Removing a Credit Report Security Freeze  

This publication answers common questions about how a credit report security freeze can protect you from ID theft, the pros and cons of a security freeze, and how to place, lift and remove a freeze. (It has been updated to reflect changes implemented on Sept. 21, 2018, under new federal law.)

Category: Credit Credit Reports/Scores Fraud/Scams Privacy Rights on Oct 10, 2018

Low-income Broadband Plans

Library: English | Low-income Broadband Plans  

The flyers in this package describe programs that offer low-income households more affordable access to the internet. A companion brochure, Getting up to speed: Broadband internet for low-income households, explains the benefits of internet access.

Category: Internet Money Management on Aug 30, 2018

Improving your financial health with FinTech

Library: English | Improving your financial health with FinTech A beginner’s guide to personal finance apps  

Financial technology (FinTech) is the use of modern technology, such as the internet and apps (downloadable mobile software), to develop powerful financial services tools for consumers and businesses. For those who are motivated to improve their finances and dedicated to working toward their goals, FinTech can make the process more convenient, efficient and even rewarding. This guide will introduce you to the types of FinTech tools available and how they can help you. It will also tell you what to consider when choosing an app and how to stay safe when using FinTech.

Category: Banking on Jun 28, 2018

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