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Consumer Action INSIDER - November 2020 The November 2020 issue of Consumer Action INSIDER highlights our anniversary awards ceremony and "virtual convening" centering on the theme of Health is Wealth; our COVID Educational Project fact sheets and webinars; advice on what to do if you are having trouble contacting customer service during the pandemic; our recent coalition efforts; the latest happenings at the Consumer Financial Protection Bureau; and new settlements posted in our Class Action Database. (Tuesday, November 03, 2020)

Impact of race on personal finances (Fall 2020) In the latest issue of Consumer Action News, on the "Impact of race on personal finances," we examine areas of personal finance affected by institutional racism, from car and student loans to mortgages and auto insurance, and we consider some proposals for dismantling the barriers to financial inclusion. (Wednesday, October 28, 2020)

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Recent Publications

The Contact Lens Rule and the Eyeglass Rule

Library: English | The Contact Lens Rule and the Eyeglass Rule Consumers have important vision care rights  

The approximately 75% of U.S. adults who need some type of corrective lenses spend billions of dollars each year on eye exams and eyewear, yet few understand their rights under the federal Contact Lens Rule and Eyeglass Rule. This publication explains those rights, provides links to additional information, and tells you where you can report violations of the rules.

Category: Consumer Rights Medical/Healthcare on Nov 09, 2020

Establishing or replenishing emergency savings

Library: English | Establishing or replenishing emergency savings Coping with COVID-19  

Many consumers went into the COVID-19 crisis with little or no savings, while others depleted theirs trying to stay afloat after losing their jobs. This guide covers the purpose of, and target balance for, an emergency fund, what to consider when choosing where to keep your fund, tips and inspiration to help you reach your goal, and a list of some FinTech tools that can help savers get and stay on track.

Category: COVID-19 Pandemic Money Management on Oct 22, 2020

Improving your financial health with FinTech - Video

Library: English | Improving your financial health with FinTech - Video A beginner’s guide to personal finance apps  This video will introduce you to the types of FinTech tools available and how they can help you. It will also tell you what to consider when choosing an app and how to stay safe when using FinTech. Category: Banking Internet Technology on Oct 12, 2020

Improving your financial health with FinTech - Video (Spanish)

Library: Spanish | Improving your financial health with FinTech - Video (Spanish) A beginner’s guide to personal finance apps  This video will introduce you to the types of FinTech tools available and how they can help you. It will also tell you what to consider when choosing an app and how to stay safe when using FinTech. Filed Under: Banking Internet Technology on Oct 12, 2020

Making a job or career transition (Spanish)

Library: Spanish | Making a job or career transition (Spanish) Cómo hacerle frente al COVID-19  

The coronavirus pandemic has put millions of Americans out of work, with many others reevaluating their job and career choices in light of how different industries are faring. This guide will help workers identify job opportunities, weigh their education and training options, make wise choices, and know where to get more information.

Filed Under: COVID-19 Pandemic on Oct 06, 2020

Telemedicine: What to know about virtual doctor visits

Library: English | Telemedicine: What to know about virtual doctor visits Coping with COVID-19  

The pandemic has driven non-urgent doctor visits online to help suppress the spread of COVID-19. As more people receive medical care remotely, via a smartphone, tablet or computer, it’s important to understand when and how virtual visits might be an option, whether they’re covered under private and government-sponsored health plans, and what privacy issues they raise.

Category: COVID-19 Pandemic Insurance Internet Medical/Healthcare Privacy Rights Technology on Sep 21, 2020

Estate planning: Critical decisions for uncertain times (Spanish)

Library: Spanish | Estate planning: Critical decisions for uncertain times (Spanish) Cómo hacerle frente al COVID-19  

The COVID-19 pandemic has driven home the wisdom of making critical end-of-life decisions before a crisis strikes. This publication outlines the key estate planning decisions everyone should make now, explains which documents and tools help ensure that your wishes are carried out, and provides resources for learning more, getting help and taking next steps.

Filed Under: COVID-19 Pandemic on Sep 08, 2020

Making a job or career transition

Library: English | Making a job or career transition Coping with COVID-19  

The coronavirus pandemic has put millions of Americans out of work, with many others reevaluating their job and career choices in light of how different industries are faring. This guide will help workers identify job opportunities, weigh their education and training options, make wise choices, and know where to get more information.

Category: COVID-19 Pandemic on Sep 03, 2020

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