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Through education and advocacy, Consumer Action fights for strong consumer rights and policies that promote fairness and financial prosperity for underrepresented consumers nationwide.

 

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Consumer Action INSIDER - January 2021 The January 2021 issue of Consumer Action INSIDER highlights our new guide to the Earned Income Tax Credit, titled Get Credit for Your Hard Work; outlines our work with funding partners (including Wells Fargo) to teach people how to best handle coronavirus-related challenges, including children's and teens' mental health and privacy in the age of remote learning; addresses the issue of free versus paid COVID-19 testing (and how you can find out if your insurance should cover tests); details our recent coalition efforts; shares the latest happenings at the Consumer Financial Protection Bureau; and announces new settlements posted in our Class Action Database. (Monday, January 04, 2021)

Consumer Action INSIDER - December 2020 The December 2020 issue of Consumer Action INSIDER highlights our Consumer Action News report on the long-term impact of racism on the finances of people of color; outlines our work with funding partners (including Wells Fargo and FHLBank San Francisco) to teach low-income and underserved people how to use FinTech to save money and improve their financial situation; teaches readers how to access their "tenant history" reports to see what landlords are saying about them; details our recent coalition efforts; shares the latest happenings at the Consumer Financial Protection Bureau; and announces new settlements posted in our Class Action Database. (Tuesday, December 01, 2020)

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Recent Publications

Get Credit for Your Hard Work (2020 Tax Year)

Library: English | Get Credit for Your Hard Work (2020 Tax Year) Low-income working taxpayers may qualify for the federal EITC  

The Earned Income Tax Credit (EITC) helps low-income working taxpayers and families get more money back when they file their federal income tax return. This publication contains EITC guidelines for the 2020 tax year (for taxes due in April 2021).

Category: Money Management Taxes on Jan 04, 2021

Get Credit for Your Hard Work (2020 Tax Year) (Spanish)

Library: Spanish | Get Credit for Your Hard Work (2020 Tax Year) (Spanish) Los contribuyentes activos de bajos ingresos pueden calificar para el Crédito Tributario por Ingreso del Trabajo (EITC)  

The Earned Income Tax Credit (EITC) helps low-income working taxpayers and families get more money back when they file their federal income tax return. This publication contains EITC guidelines for the 2020 tax year (for taxes due in April 2021).

Filed Under: Money Management Taxes on Jan 04, 2021

Establishing or replenishing emergency savings (Spanish)

Library: Spanish | Establishing or replenishing emergency savings (Spanish) Cómo hacerle frente al COVID-19  Many consumers went into the COVID-19 crisis with little or no savings, while others depleted theirs trying to stay afloat after losing their jobs. This guide covers the purpose of, and target balance for, an emergency fund, what to consider when choosing where to keep your fund, tips and inspiration to help you reach your goal, and a list of some FinTech tools that can help savers get and stay on track. Filed Under: COVID-19 Pandemic Money Management on Dec 29, 2020

Telemedicine: What to know about virtual doctor visits (Spanish)

Library: Spanish | Telemedicine: What to know about virtual doctor visits (Spanish) Cómo hacerle frente al COVID-19  

The pandemic has driven non-urgent doctor visits online to help suppress the spread of COVID-19. As more people receive medical care remotely, via a smartphone, tablet or computer, it’s important to understand when and how virtual visits might be an option, whether they’re covered under private and government-sponsored health plans, and what privacy issues they raise.

Filed Under: COVID-19 Pandemic Insurance Internet Medical/Healthcare Privacy Rights Technology on Dec 11, 2020

Take control: Customizing your social media privacy settings (Spanish)

Library: Spanish | Take control: Customizing your social media privacy settings (Spanish)  

This publication explains how to achieve your desired level of privacy on the most popular social media platforms (Facebook, Instagram, LinkedIn, Pinterest, Snapchat, Tumblr, Twitter and YouTube) and provides useful general privacy tips, tools and resources.

Filed Under: Internet Privacy Rights on Dec 11, 2020

Personalized privacy: Customizing your Facebook settings (Spanish)

Library: Spanish | Personalized privacy: Customizing your Facebook settings (Spanish)  On the world’s largest social network, a prudent approach to privacy is critical. This publication provides detailed instructions for using the various Facebook privacy management tools—both basic and advanced. Filed Under: Internet Privacy Rights on Dec 08, 2020

The Contact Lens Rule and the Eyeglass Rule

Library: English | The Contact Lens Rule and the Eyeglass Rule Consumers have important vision care rights  

The approximately 75% of U.S. adults who need some type of corrective lenses spend billions of dollars each year on eye exams and eyewear, yet few understand their rights under the federal Contact Lens Rule and Eyeglass Rule. This publication explains those rights, provides links to additional information, and tells you where you can report violations of the rules.

Category: Consumer Rights Medical/Healthcare on Nov 09, 2020

Establishing or replenishing emergency savings

Library: English | Establishing or replenishing emergency savings Coping with COVID-19  

Many consumers went into the COVID-19 crisis with little or no savings, while others depleted theirs trying to stay afloat after losing their jobs. This guide covers the purpose of, and target balance for, an emergency fund, what to consider when choosing where to keep your fund, tips and inspiration to help you reach your goal, and a list of some FinTech tools that can help savers get and stay on track.

Category: COVID-19 Pandemic Money Management on Oct 22, 2020

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