Welcome to Consumer Action

Through education and advocacy, nonprofit Consumer Action fights for strong consumer rights and policies that promote fairness and financial prosperity for underrepresented consumers nationwide.

 

News & Press Releases

( View More Headlines )

Alerts

( View More Alerts )

Newsletters & Special Reports

Consumer Action INSIDER - December 2021 This month's newsletter features articles on how to (attempt to) stop robocalls; a rundown on our recent 50th anniversary convening, looking at five decades of consumer protections (which you can now watch on YouTube); advice for safeguarding your financial data from a recent webinar; new class action settlements you can join; and more. (Tuesday, November 30, 2021)

Consumer Action INSIDER - November 2021 The INSIDER rundown: Certificates of recognition for 10 allies, advocates and board members; Hotline Chronicles on how to address identity theft; the CFPB's new director; BofA settles class action lawsuit about auto-pay options; and more. (Monday, November 01, 2021)

( View More Newsletters )

Recent Publications

The Role of Data Networks in the FinTech Ecosystem (Webinar) – Video

Library: English | The Role of Data Networks in the FinTech Ecosystem (Webinar) – Video  Whether consumers already use FinTech to manage their money or are considering using a FinTech app for the very first time, it’s important to understand how they share their financial account data with the apps they choose, the role data networks—sometimes called data aggregators—play, what control users have over their data, and what steps consumers can take to stay informed about the financial services they choose. This webinar, "Understanding the Role of Data Networks in the FinTech Ecosystem: What consumers need to know" focused on expanding consumer awareness of financial data sharing practices and the role of data networks in helping to achieve transparency and control. Category: FinTech Internet Technology on Nov 09, 2021

Understanding the data networks that help you connect your bank accounts to FinTech apps

Library: English | Understanding the data networks that help you connect your bank accounts to FinTech apps  It's important for FinTech users to be aware of data networks—also known as data aggregators—since these companies often play a role in connecting financial apps to users' financial accounts. This fact sheet explains what data networks are, what they do, how to learn if a data network is being used by your chosen app, how to control the collection and use of your data, and how to protect your data when using FinTech. Category: FinTech Internet Technology on Nov 08, 2021

Safer connections: How data networks help you manage your financial data

Library: English | Safer connections: How data networks help you manage your financial data  Many banks and FinTech apps have formed partnerships with data networks (also called data aggregators) as a way to protect FinTech users' financial account login credentials. This fact sheet explains what data networks do; how online banking dashboards can help you monitor who has access to your financial accounts, control what is shared, and rescind account access for apps you no longer want to use; and what steps you can take to enhance your privacy and security when using FinTech. Category: FinTech Internet Technology on Nov 08, 2021

Share Financial Data with Care (Policy Briefing) – Video

Library: English | Share Financial Data with Care (Policy Briefing) – Video  Consumer groups and the financial industry are aligned and working together on data privacy standards to help make FinTech app use safer, give consumers more control over their data, and educate consumers on the safe use of apps. Category: FinTech Internet Money Management Privacy Rights Technology on Oct 26, 2021

Coronavirus vaccination outreach resources for community-based organizations (Spanish)

Library: Spanish | Coronavirus vaccination outreach resources for community-based organizations (Spanish) Cómo hacerle frente al COVID-19  Getting enough people vaccinated to achieve herd immunity is critical to saving lives and enabling the country to recover from the devastation of the pandemic, yet as of July 2021, around half of U.S. adults were still unvaccinated. This guide shares tools and information from trusted sources that will help community-based organizations encourage and communicate about COVID-19 vaccination within their communities. Filed Under: COVID-19 Pandemic Medical/Healthcare on Oct 19, 2021

Distinguishing between vaccine fact and fiction (Spanish)

Library: Spanish | Distinguishing between vaccine fact and fiction (Spanish) Cómo hacerle frente al COVID-19  While many millions of Americans have been safely vaccinated, millions of others have not, with many basing their decision not to get the vaccine on inaccurate or misleading information. This publication counters specific vaccination objections with facts, explains why someone should get vaccinated, gives tips for recognizing and stemming vaccine misinformation/disinformation, and directs readers to resources that can help them get a vaccination. Filed Under: COVID-19 Pandemic Medical/Healthcare on Oct 05, 2021

Share Financial Data with Care (Webinar) – Video

Library: English | Share Financial Data with Care (Webinar) – Video  The webinar covers how financial information is stored, used and sold; financial app practices and how consumers can gain control over their data; what consumers can do to protect their privacy when using FinTech apps and tools; how to become familiar with and use the tools and services offered by banks; and resources, tips and tools that consumers can use to ensure that their financial information is protected. Category: FinTech Internet Money Management Privacy Rights Technology on Aug 18, 2021

Lifeline and the Emergency Broadband Benefit (Spanish)

Library: Spanish | Lifeline and the Emergency Broadband Benefit (Spanish) Teléfono e internet con descuento para hogares de bajos ingresos  Broadband (high-speed) internet service is essential for conducting the necessary tasks of daily life, including learning and doing homework, telecommuting, looking for a job, banking, and accessing remote health services. This guide introduces the two federal programs that offer discounts on home broadband and wireless data service for qualifying low- and moderate-income households. Filed Under: Internet Telecom Wireless on Aug 17, 2021

( View More Publications )

 

Quick Menu

Facebook FTwitter T