Welcome to Consumer Action
Through education and advocacy, nonprofit Consumer Action fights for strong consumer rights and policies that promote fairness and financial prosperity for underrepresented consumers nationwide.
News & Press Releases
( View More Headlines )
Alerts
( View More Alerts )
Newsletters & Special Reports
SCAM GRAM: Scam culture Are scams more than just criminal activity? Are they a sign of our perilous times as well? This and more in the new issue. As usual, we have news of current scams and how you can protect yourself. Let us know how you like SCAM GRAM. (Tuesday, February 15, 2022)
Navigating the auto loan process (Winter 2021-2022) This issue examines why so many people are disadvantaged when they seek auto financing, due to dealership practices that often result in discrimination against people of color and unsophisticated consumers. The articles include tips on seeking auto financing and leasing. (Wednesday, February 02, 2022)
( View More Newsletters )
Recent Publications
Library: English | Survey Report: Too Many Californians Are Still Unaware of Privacy Rights A survey of 1,507 California adults revealed that many Californians are unaware of their rights under the California Consumer Privacy Act (CCPA), while others found that exercising their rights was too complicated, or they were not entirely satisfied with businesses’ responses. This report lays out the revealing results of this survey, commissioned by Consumer Action and Consumer Federation of America (CFA) as part of their California Privacy Initiative. Category: Privacy Rights on Jan 10, 2022
Library: English | CCPA privacy survey results at a glance Major findings from the from a survey of 1,507 California adults regarding their awareness of and experience with some key provisions of the California Consumer Privacy Act (CCPA). Category: Privacy Rights on Jan 01, 2022
Library: English | The Role of Data Networks in the FinTech Ecosystem (Webinar) – Video Whether consumers already use FinTech to manage their money or are considering using a FinTech app for the very first time, it’s important to understand how they share their financial account data with the apps they choose, the role data networks—sometimes called data aggregators—play, what control users have over their data, and what steps consumers can take to stay informed about the financial services they choose. This webinar, "Understanding the Role of Data Networks in the FinTech Ecosystem: What consumers need to know" focused on expanding consumer awareness of financial data sharing practices and the role of data networks in helping to achieve transparency and control. Category: FinTech Internet Technology on Nov 09, 2021
Library: English | Understanding the data networks that help you connect your bank accounts to FinTech apps It's important for FinTech users to be aware of data networks—also known as data aggregators—since these companies often play a role in connecting financial apps to users' financial accounts. This fact sheet explains what data networks are, what they do, how to learn if a data network is being used by your chosen app, how to control the collection and use of your data, and how to protect your data when using FinTech. Category: FinTech Internet Technology on Nov 08, 2021
( View More Publications )