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Through education and advocacy, 501(c)(3) nonprofit Consumer Action fights for strong consumer rights and policies that promote fairness and financial prosperity for underrepresented consumers nationwide.

 

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Newsletters & Special Reports

Consumer Action INSIDER - June 2024 The June 2024 issue of INSIDER brings you news of Consumer Action's recent activities and accomplishments, including last month's outreach event at Levi's Stadium, the webinar we hosted on consumers' warranty rights, and an opportunity for CBOs and their clients to access free financial planning services. (Monday, June 03, 2024)

SCAM GRAM: Creative scams (and anti-scams) Read this month's issue for the latest in scams and frauds, efforts to thwart the bad guys, and tips for protecting yourself. (Wednesday, May 15, 2024)

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Recent Publications

Connect to California LifeLine and Save! (2024)

Library: English | Connect to California LifeLine and Save! (2024) Discounted telephone service can help your family stay in touch  

California LifeLine provides discounts on basic residential wireline (home phone) or wireless telephone or broadband internet service to eligible low-income households. Consumers who qualify for California LifeLine pay a fraction of the regular cost for telephone connection or activation and monthly service. This brochure explains the features and benefits of Lifeline phone service, how to apply for the program and what you must do to continue participation.

Category: Internet Telecom Wireless on May 30, 2024

Computer, tablet and smartphone warranties: Understanding and exercising your rights

Library: English | Computer, tablet and smartphone warranties: Understanding and exercising your rights  A computer, tablet or smartphone can be a big investment, so it's important to know you'll be protected if you get a device with some sort of defect. This guide explains how warranties for these types of products work, why extended warranties and insurance aren't always a good idea, your warranty rights under the law, how to file a claim, and what to do if you're dissatisfied with how your claim is handled. Category: Consumer Rights Technology Telecom on Apr 04, 2024

What to know about computer, tablet and smartphone warranties

Library: English | What to know about computer, tablet and smartphone warranties  This tip sheet offers basic but important information about device warranties, your rights, and how to make a warranty claim. Category: Consumer Rights Technology Telecom on Apr 04, 2024

Computer, tablet and smartphone warranties: Understanding and exercising your rights (Spanish)

Library: Spanish | Computer, tablet and smartphone warranties: Understanding and exercising your rights (Spanish)  A computer, tablet or smartphone can be a big investment, so it's important to know you'll be protected if you get a device with some sort of defect. This guide explains how warranties for these types of products work, why extended warranties and insurance aren't always a good idea, your warranty rights under the law, how to file a claim, and what to do if you're dissatisfied with how your claim is handled. Filed Under: Consumer Rights Technology Telecom on Apr 03, 2024

What to know about gift cards

Library: English | What to know about gift cards  There are advantages to gift cards for both those who give them and those who receive them. This publication provides information and tips to help gift card buyers and recipients make informed choices, understand the rules that apply to the cards, protect their card balances, and avoid fraud and scams. Category: Consumer Rights Fraud/Scams on Dec 13, 2023

Get Credit for Your Hard Work (2023 Tax Year) (Spanish)

Library: Spanish | Get Credit for Your Hard Work (2023 Tax Year) (Spanish) Los contribuyentes activos de bajos ingresos pueden calificar para el Crédito Tributario por Ingreso del Trabajo (EITC)  The Earned Income Tax Credit (EITC) helps low-income working taxpayers and families get more money back when they file their federal income tax return. This publication contains EITC guidelines for the 2023 tax year (for taxes due in April 2024). Filed Under: Money Management Taxes on Dec 12, 2023

Get Credit for Your Hard Work (2023 Tax Year)

Library: English | Get Credit for Your Hard Work (2023 Tax Year) Low- and moderate-income earners may qualify for the Earned Income Tax Credit  The Earned Income Tax Credit (EITC) helps low-income working taxpayers and families get more money back when they file their federal income tax return. This publication contains EITC guidelines for the 2023 tax year (for taxes due in April 2024). Category: Money Management Taxes on Dec 12, 2023

Housing Help: Next steps and resources when you’re at risk of foreclosure (Spanish)

Library: Spanish | Housing Help: Next steps and resources when you’re at risk of foreclosure (Spanish)  This guide can help struggling homeowners avoid foreclosure, or, if foreclosure is imminent, understand their options, rights and next steps. It includes a wide variety of resources, including where to turn for professional advice and guidance. Filed Under: Foreclosure on Jun 30, 2023

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