Updated: November 2020

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Consumer Action has three offices—in San Francisco, Los Angeles and Washington, DC. See contact information below. Members of the media, click here.

The DC office does not handle consumer complaints. We are happy to help with your complaint if you call (415) 777-9635 and leave a message. We ask that you leave a detailed message so that we can research your problem according to the laws of the state you live in. You may also submit your complaint online.

If you wish to order a publication, please read our How to Order Publications article.

Electronic communications

We would be glad to help you with any concern, however we ask that you submit only one communication about your issue. For instance, if you want to comment on our website content or materials, contact the Editor. If you would like to know about our trainings or educational materials, contact our Outreach Department. If you find broken links or web pages that don't load or display properly, contact the Webmaster. If you would like general information about Consumer Action, use the "Info" form.


San Francisco Office

  • Consumer Complaint Hotline: (415) 777-9635 (You are asked to leave a message and a counselor will contact you shortly.)
  • Business Department: (415) 777-9648
  • Fax: (415) 777-5267
Outreach and Training Direct Line:

Los Angeles Office

  • Business: (213) 624-4631

Washington DC Office (National Priorities Team)

  • General Business: (202) 544-3088
DC Office Direct Lines:

Mailing Addresses

Consumer Action
1170 Market Street, Suite 500
San Francisco, CA 94102
Consumer Action (Los Angeles, CA)
11901 Santa Monica Blvd., PMB 563
Los Angeles, CA 90025
Note: Please send all correspondence for the Washington DC Office via email (dc-office @ consumer-action.org) or mail to the San Francisco street address. PLEASE do not submit complaints or CCs to the DC or Los Angeles offices. Submit them here.


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