Library: Chinese | Steering clear of pandemic-related scams (Chinese) 應對COVID-19(新冠肺炎).

新冠疫情為詐騙者提供了許多可以欺騙消費者的新機會。本刊物重點介紹與疫情相關的一些最為常見的詐騙類型，教你如何盡早發現並避免受到詐騙，同時也告知你應向何處舉報騙案以及詐騙企圖。

The coronavirus pandemic gave con artists many new opportunities to cheat consumers. This publication highlights some of the most common types of scams related to the pandemic, helps you spot and avoid a scam, and tells you where to report scam attempts. Category: COVID-19 Pandemic Fraud/Scams on Jun 21, 2021

Library: Chinese | Avoid pandemic-related ID theft and account fraud (Chinese) 應對 COVID-19（新冠肺炎）.

許多身份盜用和其他詐騙者利用新冠肺炎疫情危機，盜竊消費者的個人身份資料，並用來謀取受害者的財物，侵入他們的帳戶，同時以受害者的名義開設新帳戶。本刊物例舉出消費者應該注意的一些最常見的新冠肺炎詐騙案例，提示應如何保護自己和帳戶資料，如何及時察覺一個詐騙和身份盜用事件，並詳述當你不幸成為受害者時應如何應對和採取哪些步驟。

Identity thieves and fraudsters have taken advantage of the pandemic to get a hold of consumers’ personally identifying information and use it to steal their benefits, access their accounts and open new accounts in the victims’ names. This publication identifies some of the most prominent pandemic-related schemes consumers should be aware of, offers tips for safeguarding your personal and account data, explains how to detect fraud and ID theft, and outlines the steps to take if you discover you’re a victim. Category: COVID-19 Pandemic Fraud/Scams ID Theft on Apr 23, 2021

Library: Chinese | Resources for consumers impacted by the COVID-19 outbreak (Chinese) .

為了應對新冠病毒疫情，消費者行動編輯了這份指南，提供各類公私援助信息，以協助人們更好的應對疫情所帶來的經濟損失。

In response to the coronavirus outbreak, Consumer Action created this guide to inform consumers about public and private resources as they became available to help deal with the economic fallout of the pandemic. Category: Banking COVID-19 Pandemic Fraud/Scams Insurance Medical/Healthcare Mortgages Student Loans Taxes Telecom Tenant Rights on Jun 11, 2020

Library: Chinese | Just Say No to Scams (Chinese) .

每年許多毫無戒心的消費者被欺詐騙取高達數百萬元，儘管如此，我們仍有辦法幫你避免成為詐騙受害者。這本指南將協助消費者瞭解騙子誘騙受害者的手段，認清並迴避掉入詐騙陷阱，同時學習如何預防受騙，以及知道如何向相關部門報案。

Scammers cheat unsuspecting consumers out of millions of dollars each year, but there are ways to avoid becoming a scammer’s next victim. This guide will help consumers understand how crooks reel in their prey, recognize and evade scam attempts, and learn about scam prevention and reporting resources.

Category: Fraud/Scams ID Theft Internet Elder Fraud on Jul 22, 2019

Library: Chinese | A guide to finding the right job training school (Chinese) .

如果一間職業學校及其課程具備聲譽而且收費合理，就讀這間學校對於你的未來會成為很有價值的投資。這本指南是專門編輯印製，以協助任何人在考慮報讀就業培訓課程或是職業學校時，能做出明理的選擇，避免積欠過多或毫無保證的學生貸款債務；當一旦不幸成為牟利學校相關詐騙的受害者時，也知道應去何處尋求協助。

Job training can be a valuable investment in your future—if the school or program is reputable and fairly priced. This guide is designed to help anyone considering a job training program or vocational school make an informed choice, avoid excessive or unwarranted student loan debt, and know where to turn if they believe they are a victim of for-profit school fraud.

Category: Fraud/Scams Military/Veterans Student Loans on Mar 29, 2017

Library: Chinese | Improve Your Credit -  Put Bad Credit Behind You (Chinese) .

這本簡單易讀的手冊說明良好信用的重要性、信貸申請如不獲批准時的個人權利、如何查核個人信用報告﹑如果信用報告有錯誤時如何爭議﹐以及如何開始建立良好信用。

An easy-to-read brochure that explains why having good credit is important, your rights if your credit application is rejected, how to check your credit report, how to dispute mistakes on your credit report and how to begin to rebuild good credit.

Category: Credit Credit Fraud Credit Reports/Scores Credit Scores Fraud/Scams on Aug 28, 2012

Library: Chinese | Telemarketing Calls (Chinese) Learn how to get results.

電話推銷令人厭煩，尤其是它會干擾到你的睡眠、用餐或是正在和親朋相聚的時刻。本文將詳述各項由立法部門和消費者保護機構所訂立的規定，以減少消費者接聽無謂的電話推銷干擾。本文也詳述各項如何預防詐騙要訣，以及在必要時如何投訴。

Telemarketing calls can be a nuisance, particularly when they interrupt your sleep, dinner, or time with family or friends. This fact sheet explains the rules that legislators and consumer protection agencies have created to make telemarketing calls less annoying and help reduce the number of unwanted sales calls you receive. It also provides tips for protecting yourself from fraud and for filing a complaint, if necessary.

Category: Fraud/Scams Telecom on Nov 30, 2011

Library: Chinese | ID Theft & Account Fraud - Prevention & Cleanup (Chinese) .

所謂身份盜用犯就是一個騙子冒充別人的身份來非法牟利或是因為想要以新身份來掩飾自己。身份盜用犯﹐又稱為ID盜用犯﹐其之所以會產生就是騙子使用了你的個人資料來行騙或犯罪。此手冊能協助你採取行動預防身份被盜用﹐或是如果你已是受害者﹐如何清理身份盜用犯惹出來的麻煩以及減少它對你生活的衝擊。

An identity thief is an imposter who assumes another person’s identity in order to profit illegally or because the thief wants to hide behind a new identity. Identity theft—or ID theft—occurs when the imposter uses your personal information to commit fraud or other crimes. This publication can help you take steps to prevent ID theft, or if you are a victim, to clear up the problems created by ID theft and to lessen its impact on your life.

Category: Fraud/Scams ID Theft Privacy Rights on Sep 10, 2010

Library: Chinese | Good Credit - Build it and keep it (Chinese) .

本文說明何謂信用記錄﹑什麼是信用報告﹑如何得到個人信用報告、如何建立良好信用﹐以及在發生困難時向哪一個機構投訴。

A fact sheet that explains what credit history is, what a credit report is, how to get your credit report, how to establish good credit and where to complain if you have a problem.

Category: Credit Credit Reports/Scores Credit Scores Fraud/Scams on May 14, 2010

Library: Chinese | Fraud Bingo Game (Chinese) .

消費者行動的預防受騙賓果遊戲是一個很有趣的培訓活動。

Consumer Action’s Fraud Bingo is a fun activity you can use in your trainings.

Category: Fraud/Scams ID Theft on Mar 09, 2010

Library: Chinese | Internet Safety (Chinese) A computer user’s guide to privacy and security.

這本社區教育手冊提供消費者有關在使用互聯網或電郵時， 應該如何保護個人以及電腦隱私權之各項要訣。

This publication outlines ways that you can protect yourself and your computer when you use the Internet and email.

Category: Fraud/Scams Internet Privacy Rights on Jan 12, 2010

Library: Chinese | Recognizing Credit Card Fraud (Chinese) .

當消費者將信用卡號碼給了不熟識的人、信用卡遺失或遭竊、郵件被偷或被罪犯利用、公司職員複印他人信用卡或卡號，信用卡詐騙案就發生了。這本消費者行動最新發行的手冊提醒大家認明及避免形形色色有關信用卡之詐騙，例如：仿製信用卡、假冒騙取信用卡、身份盜用、偽造信用卡等等。

Credit card fraud happens when consumers give their credit card number to unfamiliar individuals, when cards are lost or stolen, when mail is diverted from the intended recipient and taken by criminals, or when employees of a business copy the card or card numbers of a cardholder. This new Consumer Action publication explains how to recognize and avoid many forms of fraud that involve credit cards, such as skimming, phishing, ID theft and counterfeit cards.

Category: Credit Credit Cards Fraud/Scams on Jul 08, 2009

Library: Chinese | Protect Your Phone Records (Chinese) .

有人可能未經過你的同意就試圖使用你的電話記錄以作為非法或陷害他人的用途. 因為它是個人資料的重要來源。這本手冊有助於你瞭解誰會想得到你的電話記錄，他們如 何試圖得到你的個人資料，以及你要怎樣才能減低成為受害者的可能性。

Phone records are an important source of private information that someone might try to access without your consent for illegal or harmful purposes. This publication can help you understand who would want to access your phone records, why they might want to do it, how they try to access your private information and what you can do to reduce the chances of becoming a victim. A companion Leader’s Guide is available.

Category: Fraud/Scams Privacy Rights Telecom Wireless on Jun 28, 2007

Library: Chinese | Don’t Fall for the Wrong Call (Chinese) Protect yourself against telemarketing fraud.

電話推銷詐騙 ﹣利用電話行騙 ﹣美國消費者一年被詐騙的金額高達四百億。 大家萬勿陷入此纇電話騙局，本手冊長達八頁，針對一般利用電話行騙的手法或電話詐騙慈善捐款、如何接聽推銷電話、騙局預警、個人如何防範電話推銷、個人法律保障以及電話推銷員觸犯個人“謝絕來電“權益等提供深入的指引。手冊內容並包括投訴機構及相關協助資源。

Telemarketing fraud — using the phone to swindle and cheat — robs U.S. consumers of about $40 billion a year. Don’t fall for the wrong call, an 8-page, in-depth guide provides information on common tricks and charitable donation scams used by telemarketers, how to answer sales calls, warning signs of fraud, how to protect yourself from unwanted calls, your rights under the law and how you can sue telemarketers who do not honor your wishes not to be called. The guide also contains a listing of complaint handling agencies and other helpful resources.

Category: Fraud/Scams Telecom on Feb 14, 2003

Library: Chinese | Protect Yourself From Identity Theft (Chinese) It's Your Good Name!.

本文說明何謂身份竊盜、如何防範以及身份盜用受害者如何採取法律措施。

A factsheet explaining what identity theft is, how to prevent it, and what to do if you are a victim of identity theft.

Category: Fraud/Scams Privacy Rights on Dec 09, 2002

Library: Chinese | Phone Fraud (Chinese) We All Pay.

本文內容說明何謂電話詐騙以及個人如何成為受害者。並且提供個人自保之道以及如何投訴電話詐騙事件。

An illustrated fact sheet that describes what phone fraud is and how you can become a victim. Explains how to protect yourself and how to complain about phone fraud.

Category: Fraud/Scams Telecom on Apr 01, 1997