Published: January 2018

Third-party ticket websites may be harming consumers

Consumer Action joined others in a letter to the Federal Trade Commission pointing to ticket-selling websites that appear to be misrepresenting their affiliation with official box offices, price-gouging and causing consumer confusion.

Consumer Action joined the Sports Fans Coalition and National Consumers League in a letter to the Federal Trade Commission expressing concern with the proliferation of certain “white label” or “private label” ticket resale websites that appear to be misrepresenting the websites’ affiliation with official box offices and charging consumers exorbitant fees. These programs allow third party web domains with names such as madisonsquaregarden.ticketoffices.com to market and sell ticket inventory that they do not own at whatever price they choose, creating confusion and a false sense of choice and competition for the consumer.

Other Organizations

Consumer Action | National Consumers League | Sports Fans Coalition

More Information

Lawmakers target third-party ticket websites (The Hill)

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Third-party ticket websites may be harming consumers   (WhiteLabelTix_FTC.pdf)