English Library
All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.
Library of English Publications, Sorted by Date
Library: English | Choosing and Using Mobile Devices.
This WirelessED publication explains how to select a smartphone or other data-ready wireless device and service plan, monitor and manage your usage, and get the best value for your budget and your needs.
Category: Telecom Wireless on Apr 12, 2011
Library: English | Using Mobile Data Wisely.
Being connected has many benefits, but it’s important to know your needs and manage your usage to avoid unanticipated charges. Learn about mobile data, networks, devices and service plans.
Category: Telecom Wireless on Mar 09, 2011
Library: English | Credit Cards - What You Need To Know - Training Manual.
This training manual, written in question-and-answer format, will help give trainers the background they need to help participants understand how credit cards work and that the way they use credit cards can have an important impact on their overall credit.
Category: Credit Credit Cards on Feb 14, 2011
Library: English | Television Service Learn how to get results.
Television is a key source of safety and emergency information, entertainment, and
education for U.S. households. With hundreds of channels to choose from and many
service providers vying for business, TV is not as simple as it once was. This fact sheet will
explain your options and help you make the right choices for you and your family.
Category: Telecom on Jan 10, 2011
Library: English | Telemarketing Calls Learn how to get results.
Telemarketing calls can be a nuisance, particularly when they interrupt your sleep, dinner, or time
with family or friends. This fact sheet explains the rules that legislators and consumer protection
agencies have created to make telemarketing calls less annoying and help reduce the number of
unwanted sales calls you receive. It also provides tips for protecting yourself from fraud and for filing
a complaint, if necessary.
Category: Fraud/Scams Telecom on Jan 10, 2011
Library: English | Wireless Phone Service Learn how to get results.
Whether you see your cell phone as a convenience or a necessity, you want service that will meet your
needs at the best price. This fact sheet explains your options for wireless service. It also provides tips
for managing your wireless costs, protecting yourself against fraud and theft, and handling billing or
service issues.
Category: Telecom Wireless on Jan 10, 2011