English Library

All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.

Library of English Publications, Sorted by Date

Low-income Broadband Plans

Library: English | Low-income Broadband Plans.

The flyers in this package describe programs that offer low- and moderate-income households more affordable access to the internet. A companion brochure, Getting up to speed: Broadband internet for low-income households, explains the benefits of broadband internet access.

Category: Internet Money Management on Aug 30, 2018

 
Improving your financial health with FinTech

Library: English | Improving your financial health with FinTech A beginner’s guide to personal finance apps.

Financial technology (FinTech) is the use of modern technology, such as the internet and apps (downloadable mobile software), to develop powerful financial services tools for consumers and businesses. For those who are motivated to improve their finances and dedicated to working toward their goals, FinTech can make the process more convenient, efficient and even rewarding. This guide will introduce you to the types of FinTech tools available and how they can help you. It will also tell you what to consider when choosing an app and how to stay safe when using FinTech.

Category: Banking FinTech Internet Technology on Jun 28, 2018

 
Homeowners and renters insurance

Library: English | Homeowners and renters insurance What you need to know before and after a natural disaster.

With the majority of U.S. residents living in areas at risk of a natural disaster, most households need to seriously consider how they would recover from the loss of their home and possessions. This publication explains which disaster losses are—and are not—covered under a standard homeowners or renters insurance policy, how to make sure you are adequately insured, what steps to take to recover your losses after disaster strikes, and what your options are if your insurance falls short.

Category: Credit Scores Housing Housing Insurance Insurance Mortgages on Jun 26, 2018

 
FEMA spells federal disaster relief for homeowners and renters

Library: English | FEMA spells federal disaster relief for homeowners and renters.

The Federal Emergency Management Agency (FEMA) offers a variety of programs to help victims of disasters repair, rebuild or replace their homes and possessions. This publication describes the types of FEMA assistance available to homeowners and renters and provides details about program eligibility and the application process. It also highlights the limitations of FEMA assistance and stresses the importance of purchasing adequate personal insurance coverage.

Category: Housing Home Repair Housing Insurance Insurance on Jun 26, 2018

 
Disaster insurance and FEMA assistance (Q&A)

Library: English | Disaster insurance and FEMA assistance (Q&A) Questions and answers for homeowners and renters.

This backgrounder, written in Q&A format, answers many questions about renters and homeowners disaster insurance coverage and FEMA programs that help victims recover from disaster-related losses.

Category: Housing Home Repair Housing Insurance Insurance on Jun 26, 2018

 
Disaster Insurance and FEMA Assistance - Seminar Lesson Plan and Class Activities

Library: English | Disaster Insurance and FEMA Assistance - Seminar Lesson Plan and Class Activities.

This downloadable packet guides community educators through a two-hour presentation on insuring your home and belongings against disaster and the ways FEMA helps homeowners and renters recover. In addition to the lesson plan (to be used in conjunction with the downloadable PowerPoint presentation), the packet includes exercises, resources and a class evaluation form.

Category: Housing Housing Insurance Insurance on Jun 26, 2018

 
Disaster Insurance and FEMA Assistance - PowerPoint Training Slides

Library: English | Disaster Insurance and FEMA Assistance - PowerPoint Training Slides.

This downloadable PowerPoint presentation is designed to be used in conjunction with the “Disaster insurance and FEMA assistance’” lesson plan. The slides provide a visual component to the training that helps to engage learners and improve retention.

Category: Housing Housing Insurance Insurance on Jun 26, 2018

 
Just Say No to Scams

Library: English | Just Say No to Scams A guide to protecting yourself from liars, cheats and crooks.

Scammers cheat unsuspecting consumers out of millions of dollars each year, but there are ways to avoid becoming a scammer’s next victim. This guide will help consumers understand how crooks reel in their prey, recognize and evade scam attempts, and learn about scam prevention and reporting resources.

Category: Fraud/Scams ID Theft Internet Elder Fraud on Jun 25, 2018

 
Just Say No to Scams (Quick Tips)

Library: English | Just Say No to Scams (Quick Tips) Quick tips for protecting yourself from fraud.

The Just Say No to Scams “quick tips” sheet provides consumers with the basics of recognizing the signs of a scam, understanding how to protect themselves and knowing where they can learn more.

Category: Fraud/Scams ID Theft Internet Elder Fraud on Jun 24, 2018

 
Common Scams: Recognizing and avoiding fraud

Library: English | Common Scams: Recognizing and avoiding fraud.

This compendium of widely perpetrated scams provides details about how common scams are carried out, how consumers can avoid them, and where to report different types of scam attempts. It is intended for use with the “Just Say No to Scams” consumer guide.

Category: Fraud/Scams ID Theft Internet Elder Fraud on Jun 23, 2018

 

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