English Library
All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.
Library of English Publications, Sorted by Date
Library: English | Put a Lock on It Protecting your online privacy.
This fact sheet gives Internet users the knowledge to keep themselves and their families safe while taking advantage of the many benefits of being online. Topics include securing your online accounts and mobile apps, shopping and banking safely on a computer or mobile device, preserving your privacy while using social media, and avoiding unwelcome content and communications.
Category: Internet Privacy Rights Technology on Oct 19, 2015
Library: English | Choosing a Prepaid Card: A Backgrounder.
The “Choosing a Prepaid Card” training manual provides the answers to many of the questions that a consumer shopping for a reloadable prepaid card might have, from “Where can I find a list of the card’s fees?” to “Whom do I contact if I have a problem with my card?”
Category: Banking Money Management Prepaid Cards on Oct 14, 2015
Library: English | A Consumer’s Guide to ‘Chip’ Cards.
This publication answers credit and debit card customers’ questions about why the transition to “smartcards” is taking place, how the checkout process will change, what consumer protections they will have and where to get more information about chip cards.
Category: Banking Credit Prepaid Cards on Jul 28, 2015
Library: English | The Right Overdraft Protection Plan A wise choice.
Spending more money than is in your checking account can be a costly mistake. This fact sheet presents the consequences of overdrawing your account, the high cost of “courtesy” overdraft coverage, the better overdraft protection plans that exist and tips for avoiding overdrafts altogether.
Category: Banking Money Management on Mar 10, 2015