Library: English | Buying a Home - Leader’s Guide.

The Buying a Home Leaderʼs Guide provides detailed information, written in question-and-answer format, to help teach potential homebuyers how to navigate the often complex process of purchasing a home. The guide covers such topics as how to choose a real estate professional, how to qualify for a mortgage, and what is involved in the settlement (closing) process. It also explains unfamiliar terms and provides tips and suggestions to help the purchase process go more smoothly.

Library: English | You Can Buy a Home - The keys to homeownership (English).

Buying a home is one of the most important purchases you’ll ever make. In this brochure, we cover key topics for potential homeowners, including preparing to buy a home, predicting homeownership costs, finding the right home, shopping for a mortgage and making an offer.

Library: English | Health Records Privacy in California Protecting your privacy as patient records go digital.

This fact sheet provides an introduction to electronic health records and your health information privacy rights. To learn more, refer to the companion resource, Health Records Privacy in California: Answers to Frequently Asked Questions, which provides additional information in a Q&A format.

Library: English | Health Records Privacy in California Q&A Answers to Frequently Asked Questions.

The Health Records Privacy in California backgrounder, written in Q&A format, answers many questions about electronic health records and the health information privacy rights of California residents, from how patients can access their own health records to what steps they can take to better protect their personal information.

Library: English | Health Records Privacy in California - Seminar Lesson Plan and Class Activity.

This 29-page packet, available only as a PDF, guides community educators through a three-hour presentation on electronic health records and patient privacy rights. The lesson plan includes a set of cases studies and a note-taking guide to be completed during class. It is designed to be used in conjunction with the companion PowerPoint presentation.

Library: English | Health Records Privacy in California - PowerPoint Training Slides.

This downloadable 19-slide presentation is designed to be used in conjunction with the Health Records Privacy lesson plan. The slides provide a visual component to the training on electronic health records and patient privacy rights.

Library: English | California Health Records Privacy Wallet Card.

Carry the health records privacy wallet card with you to remind you of questions to ask your health care providers and steps you can take during your visit to help protect your privacy. One printed page yields four wallet cards—enough for you and three family members or friends.

Library: English | Good Credit - Build it and keep it (English).

A fact sheet that explains what a credit history is, how to get your credit report, how to establish good credit and where to complain if you have a problem.

Library: English | Servicemembers and Veterans Financial Empowerment Resource Sheet.

This 15-page resource guide is designed to help military servicemembers, veterans and their families make ends meet and weather financial crises. The guide details government and non-profit programs that provide financial aid, housing assistance, discounts on essential living expenses, financial counseling, legal advice, job training and more.

Library: English | Credit card checkout fees Consumer rights and retailer responsibilities.

A 2012 court settlement between retailers and the payments industry allowed retailers to pass their credit card acceptance costs onto consumers in the form of a new fee when consumers choose to pay with a credit card. Not all merchants will charge this fee so consumers should be aware that they can avoid it by shopping around.