English Library

All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.

Library of English Publications, Sorted by Date

Internet Safety

Library: English | Internet Safety A computer user’s guide to privacy and security.

This publication outlines ways that you can protect yourself and your computer when you use the Internet and email.

Category: Fraud/Scams Internet Privacy Rights on Apr 15, 2009

 
Talking to Teens about Money - Seminar Lesson Plan Packet (English)

Library: English | Talking to Teens about Money - Seminar Lesson Plan Packet (English).

This PDF file provides guidance for teachers and team leaders. The packet contains a detailed curriculum, classroom activities and take home worksheets.

Category: Money Management on Feb 05, 2009

 
Auto Insurance: The Basics

Library: English | Auto Insurance: The Basics.

It’s every driver’s responsibility to have adequate auto insurance. This guide will help you determine how much—and what kinds of—coverage you need, and how to get protection at the best price.

Category: Auto Lending/Insurance Insurance on Jan 05, 2009

 
Successful Homeownership - Seminar Lesson Plan & Class Activities (English)

Library: English | Successful Homeownership - Seminar Lesson Plan & Class Activities (English).

This PDF packet provides guidance for teachers and team leaders. The 20-page packet contains a detailed curriculum, classroom activities and take home worksheets.

Category: Foreclosure Housing Buying a Home Housing Insurance Insurance Mortgages on Nov 06, 2008

 
Leave me alone (2008)

Library: English | Leave me alone (2008) Your privacy online—and offline.

Leave Me Alone! Your Privacy Online - and Offline explains the concept of personal privacy and why it is important to be careful about who has access to your personal information. Topics covered include privacy in cyberspace, cutting down on unwanted junk mail and spam e-mail from marketers and ‘top ten’ ways to protect your privacy on and off the Internet.

Category: Privacy Rights on May 23, 2008

 
How to Avoid Becoming a Victim of Insurance Fraud

Library: English | How to Avoid Becoming a Victim of Insurance Fraud A Consumer Guide for Asian Americans.

An illustrated brochure describing the warning signs of insurance fraud, with some concrete steps you can take to avoid becoming a victim. Though written specifically to help Asian Americans, this brochure contains information helpful to all consumers. It details several types of insurance fraud, such as: fake policies, premium fraud, unlicensed agents, unnecessary services, and insurance scams. It also describes how to get your money back and where to complain about insurance fraud.

Category: Auto Lending/Insurance Fraud/Scams Insurance on Apr 01, 2008

 
Understanding Debit Cards

Library: English | Understanding Debit Cards Plastic with a difference.

Debit cards look similar to credit cards, but they work differently. This publication explains how they work, what consumer protections exist and how cardholders can address problems with billing and unauthorized use.

Category: Banking Credit Credit Cards Money Management on Apr 01, 2008

 
What Asian Americans Should Know About Insurance Fraud

Library: English | What Asian Americans Should Know About Insurance Fraud A Training Manual for Community-Based Organizations.

An 8-page, illustrated manual written to help agency staff answer their clients’ questions about insurance fraud. Though written specifically for agencies that work with Asian Americans, it contains information relevant to any consumer’s questions. It includes an appendix listing the insurance regulators for the top ten states with the largest Asian American populations.

Category: Fraud/Scams Insurance on Apr 01, 2008

 
Be Careful Where You Get Credit - PowerPoint Slides

Library: English | Be Careful Where You Get Credit - PowerPoint Slides.

This presentation is a companion to the brochure “Watch Where You Get Credit,” which compares various sources of credit—from credit unions to pawn shops.

Category: Credit Money Management on Mar 27, 2008

 
Watch Where You Get Credit

Library: English | Watch Where You Get Credit Not all credit is good credit.

This publication explains the various sources of credit—from credit unions to pawn shops—and includes warnings about credit that consumers might want to avoid.

Category: Credit Money Management on Mar 26, 2008

 

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