English Library

All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.

Library of English Publications, Sorted by Date

Economic Survival Guide for Servicemembers and Veterans - Seminar Lesson Plan and Class Activities

Library: English | Economic Survival Guide for Servicemembers and Veterans - Seminar Lesson Plan and Class Activities.

This downloadable packet guides community educators through a 2.5-hour presentation on servicemembers’ and veterans’ consumer rights, financial services to avoid and the better alternatives that exist, how to avoid scams aimed at veterans, and where to get legal and financial help. In addition to the lesson plan (to be used in conjunction with the downloadable PowerPoint presentation), the packet includes exercises, resources and a class evaluation form.    

Category: Consumer Rights Fraud/Scams Military/Veterans Money Management on Jun 30, 2016

 
Economic Survival Guide for Servicemembers and Veterans - PowerPoint Training Slides

Library: English | Economic Survival Guide for Servicemembers and Veterans - PowerPoint Training Slides.

This downloadable PowerPoint presentation is designed to be used in conjunction with the “Economic Survival Guide for Servicemembers and Veterans” lesson plan. The slides provide a visual component to the training that will help to engage learners and improve retention.

Category: Consumer Rights Fraud/Scams Military/Veterans Money Management on Jun 30, 2016

 
Money Management 1-2-3: PowerPoint slides

Library: English | Money Management 1-2-3: PowerPoint slides.

The Money Management 1-2-3 PowerPoint training files are available for download below. (NOTE: Disregard the “No Download Available” message and scroll down to “Click your preferred download option below.”)

Category: Banking Credit Debt Collection Housing Insurance Investing Mortgages Money Management Student Loans Taxes on May 26, 2016

 
Money Management 1-2-3: Lesson plans and class activities

Library: English | Money Management 1-2-3: Lesson plans and class activities.

These PDF files provide guidance for educators teaching the Money Management 1-2-3 curriculum. Each contains a detailed lesson plan, classroom activities, and take-home worksheets for the particular section (Part 1, 2 or 3) being presented. (NOTE: Disregard the “No Download Available” message and scroll down to “Click your preferred download option below.”)

Category: Banking Credit Debt Collection Housing Insurance Investing Mortgages Money Management Student Loans Taxes on May 26, 2016

 
Time for an Insurance Checkup

Library: English | Time for an Insurance Checkup Assessing and adjusting your coverage.

Staying adequately insured means reassessing your coverage each year and adjusting it in response to specific life events. This Insurance Checkup fact sheet explains why it’s important to revisit your insurance policies regularly, lists specific life events that typically warrant a change in coverage, provides tips and tools for managing your insurance and offers links to resources where you can learn more.

Category: Auto Lending/Insurance Housing Housing Insurance Insurance on Apr 26, 2016

 
What You Need to Know About ‘Alternative’ Mortgage Lenders

Library: English | What You Need to Know About ‘Alternative’ Mortgage Lenders.

Nearly 50 percent of all home loans are made by mortgage lenders that are not banks. Non-bank mortgages offer benefits for many borrowers—if they know which loan terms to look for and which to steer clear of. In addition to highlighting potentially risky loan terms to avoid, this fact sheet explains the consumer protection requirements lenders must meet and offers tips and resources for homebuyers shopping for a mortgage.

Category: Credit Housing Buying a Home Home Financing Mortgages on Mar 21, 2016

 
What’s not to ‘Like’?

Library: English | What’s not to ‘Like’? Protecting your privacy on social media.

Online sharing is a hugely popular pastime. This publication presents the potential risks of oversharing on social media and provides specific tips and tools for participating in social networks while also protecting your privacy and staying safe online.

Category: Internet Privacy Rights on Mar 11, 2016

 
Watch out! Online video and your privacy

Library: English | Watch out! Online video and your privacy.

While consumers now have many more options for how, where and when they watch video, they also face new risks to their personal privacy. This publication makes viewers aware of the privacy issues raised by video streaming and video sharing technology as well as what they can do to protect themselves.

Category: Internet Privacy Rights Technology on Mar 11, 2016

 
Credit Scores in the U.S.

Library: English | Credit Scores in the U.S. A guide for students, immigrants and savvy consumers.

Establishing credit and building a good credit score is essential, but it can be challenging for consumers who are new to the process, such as students and immigrants. This publication explains what a credit score is, how it is used, how to find out where you stand and what specific steps you can take to build a credit history or improve your score.

Category: Credit Credit Reports/Scores on Jan 06, 2016

 
When a Collector Calls: An Insider’s Guide to Responding to Debt Collectors

Library: English | When a Collector Calls: An Insider’s Guide to Responding to Debt Collectors.

Millions of consumers are contacted by debt collectors every year. This concise “insider’s” guide to responding to a debt collection call or letter, written with input from an association of collectors, provides tips for communicating effectively with a collector, exercising and protecting your rights and avoiding debt collection scams.

Category: Bankruptcy Credit Debt Collection on Nov 18, 2015

 

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