Source: Betty Lin-Fisher, USA Today

While scam robocalls and illegal telemarketing calls have dropped by 17% since a federal law was implemented in 2021 requiring phone companies to reduce unwanted calls, 47% of the phone companies are complying and have completely installed the anti-robocall technology, PIRG said in a newly released report.

Here's what's legal and not, according to PIRG:

• Two types of calls are always illegal: telemarketing calls, even if from a live person, if you are on the Do Not Call list and calls aimed at deceiving or defrauding you.
• Telemarketing calls to your home phone are generally illegal if you did not provide advanced written consent.
• Telemarketing calls to your cell phone are generally illegal without advanced written consent and non-telemarketing calls are generally prohibited without your verbal or written consent.
• Robotexts to your cell phone are generally illegal if they are autodialed commercial texts without your written consent and autodialed non-commercial texts without verbal consent.

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