Released: March 03, 2012

On travel Web sites, the pre-checked box checks out

Source: Christopher Elliott, The Washington Post

The pre-checked box, a clever technique that travel companies use to extract a few dollars more from customers booking their trips online, may be going away for good. Last month, the Minnesota Department of Commerce alleged that National Union Fire Insurance and Travel Guard Group had violated state law by automatically enrolling consumers in travel insurance without their express consent when they booked on Travelocity.com.

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