Released: July 25, 2024

Your flight is stuck on the tarmac. What do airlines owe you?

Source: Sofia Andrade, Washington Post (Paid Registration)

To find your airline’s policies, check the Transportation Department’s Airline Cancellation and Delay Dashboard, which compiles compensation and rights information from 10 U.S. carriers. The dashboard lists which airlines give a travel credit or voucher when delays last more than three hours (JetBlue, Southwest and Alaska) and which provide hotel accommodation and transportation in the case of significant delays (all but Frontier). The Transportation Department does not define “significant delays” worthy of refunding, however, so travelers who believe they’re eligible must file a complaint with their airline on a case-by-case basis.

 

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