Publications List
Consumer Action has built an extensive, one-of-a-kind collection of consumer education publications—all available in English, and many available in Spanish, Chinese, Spanish, Vietnamese and Korean as well. In addition to being available, at no charge, to individual consumers, our materials are free to government agencies, nonprofits and other community-based organizations who wish to distribute them for educational purposes. The downloadable PDF file on the publication webpage makes it easy to instantly produce a professional-looking brochure using an office printer.
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- California LifeLine Public Assistance Programs
- Cell Phone Savvy: How to avoid problems with your wireless device and service
- Cell Phone Savvy - Lesson Plan and Class Activities
- Cell Phone Savvy - PowerPoint Training Slides
- Cell Phone Savvy (Korean): How to avoid problems with your wireless device and service
- Cell Phone Savvy (Spanish): How to avoid problems with your wireless device and service
- Cell Phone Savvy (Vietnamese): How to avoid problems with your wireless device and service
- Cell Phone Savvy Training Manual: How to Make Smart Wireless Choices and Avoid Problems
- Checking Your Phone Bill
- Choosing a Wireless Plan - Training Curriculum
- Choosing a Wireless Service Provider
- Choosing a Wireless Service Provider - Backgrounder Guide
- Choosing a Wireless Service Provider - PowerPoint Slides
- Choosing a Wireless Service Provider (Chinese)
- Choosing a Wireless Service Provider (Korean)
- Choosing a Wireless Service Provider (Spanish)
- Choosing a Wireless Service Provider (Vietnamese)
- Choosing and Using Mobile Devices
- Choosing and Using Mobile Devices (Chinese)
- Choosing and Using Mobile Devices (Korean)
- Choosing and Using Mobile Devices (Spanish)
- Choosing and Using Mobile Devices (Vietnamese)
- Computer, tablet and smartphone warranties: Understanding and exercising your rights
- Computer, tablet and smartphone warranties: Understanding and exercising your rights (Chinese)
- Computer, tablet and smartphone warranties: Understanding and exercising your rights (Korean)
- Computer, tablet and smartphone warranties: Understanding and exercising your rights (Spanish)
- Computer, tablet and smartphone warranties: Understanding and exercising your rights (Vietnamese)
- Connect to California LifeLine and Save! (2024): Discounted telephone service can help your family stay in touch
- Connect to California LifeLine and Save! (2024) (Korean): 할인 된 전화 서비스는 가족간 연락을 유지하는 데 도움이 될 수 있습니다.
- Connect to California LifeLine and Save! (2024) (Vietnamese): Dịch vụ điện thoại trợ giá giúp quý vị vẫn liên lạc
- Connect to California LifeLine and Save! (Chinese) (2024): 普濟電話費折扣服務有助於你與家人保持聯繫
- Connect to California LifeLine and Save! (Spanish) (2024): El servicio telefónico con descuento puede ayudarle a su familia a mantenerse en contacto
- Don’t Fall for the Wrong Call: Protect yourself against telemarketing fraud
- Don’t Fall for the Wrong Call (Chinese): Protect yourself against telemarketing fraud
- Don’t Fall for the Wrong Call (Spanish): Cómo protegerse de las ventas telefónicas
- Don’t Fall for the Wrong Call (Vietnamese): Bảo vệ chính mình đừng bị lừa vì nạn gian lận bán hàng qua điện thoại
- Empower U PowerPoint Companion Guide
- Empower U Powerpoint Slides
- Getting the Best Value from Prepaid Phone Cards
- Getting Up to Speed: Broadband internet for low-income households
- Getting up to Speed (Spanish): Internet de banda ancha para hogares de bajos ingresos
- Ip Transition : Making the Switch (Creole): Pwochen evolisyon sou kominikasyon
- IP Transition: Making the Switch: The next communication evolution
- IP Transition: Making the Switch (Chinese): The next communication evolution
- IP Transition: Making the Switch (Korean): The next communication evolution
- IP Transition: Making the Switch (Spanish): La nueva evolución en la comunicación
- IP Transition: Making the Switch (Vietnamese): The next communication evolution
- Learning About Wireless Services - Lesson Plan and Class Activities
- Learning About Wireless Services - Powerpoint Training Slides
- Lifeline and the Affordable Connectivity Program: Discounted phone and internet for low-income households
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