Publications List
Consumer Action has built an extensive, one-of-a-kind collection of consumer education publications—all available in English, and many available in Spanish, Chinese, Spanish, Vietnamese and Korean as well. In addition to being available, at no charge, to individual consumers, our materials are free to government agencies, nonprofits and other community-based organizations who wish to distribute them for educational purposes. The downloadable PDF file on the publication webpage makes it easy to instantly produce a professional-looking brochure using an office printer.
Telecom
- Lifeline and the Affordable Connectivity Program (Chinese): 這是為低收入家庭所提供的電話和互聯網折扣優惠計劃
- Lifeline and the Affordable Connectivity Program (Korean): 저소득층을 위한 전화 및 인터넷 할인
- Lifeline and the Affordable Connectivity Program (Spanish): Teléfono e internet con descuento para los hogares de bajos ingresos
- Lifeline and the Affordable Connectivity Program (Vietnamese): Giảm Giá Điện thoại và mạng điện toán cho gia đình lợi tức thấp
- Phone Fraud: We All Pay
- Phone Fraud (Chinese): We All Pay
- Phone Fraud (Spanish): Todos Pagamos
- Phone Services Leader’s Guide: Questions & Answers About Landline, Wireless and Voice over Internet Protocol (VoIP) Phone Services
- Preventing Telemarketing Fraud: Learn How to Protect Yourself!
- Preventing Telemarketing Fraud (Spanish): Aprenda Cómo Protegerse
- Protect Your Phone Records
- Protect Your Phone Records - Leader’s Guide
- Protect Your Phone Records - Lesson Plan
- Protect Your Phone Records - PowerPoint Slides
- Protect Your Phone Records (Chinese)
- Protect Your Phone Records (Korean)
- Protect Your Phone Records (Spanish)
- Protect Your Phone Records (Vietnamese)
- Questions & Answers about the IP Transition: Connecting you with new changes to the phone system
- Resources for consumers impacted by the COVID-19 outbreak
- Resources for consumers impacted by the COVID-19 outbreak (Chinese)
- Resources for consumers impacted by the COVID-19 outbreak (Spanish)
- Roaming the World with Your Phone
- Roaming the World with Your Phone (Chinese)
- Roaming the World with Your Phone (Korean)
- Roaming the World with Your Phone (Spanish)
- Roaming the World with Your Phone (Vietnamese)
- Servicemembers and Veterans Financial Empowerment Resource Sheet
- Servicemembers and Veterans Financial Empowerment Resource Sheet (Spanish)
- Slammed!: What to do when your long distance service is switched without your permission
- Slammed! (Spanish): Qué puede hacer si le cambian el servicio de larga distancia sin su permiso
- Slammed! (Vietnamese): What to do when your long distance service is switched without your permission
- Telemarketers : Do Not Call: A new way to limit unwanted sales calls
- Telemarketers : Do Not Call (Chinese): A new way to limit unwanted sales calls
- Telemarketers : Do Not Call (Korean): A new way to limit unwanted sales calls
- Telemarketers : Do Not Call (Vietnamese): Một phương cách mới ngăn chận quảng cáo không mời cũng gọi
- Telemarketers: Do not call (Spanish): Una nueva forma de limitar las llamadas no deseadas de vendedores
- Telemarketing Calls: Learn how to get results
- Telemarketing Calls (Chinese): Learn how to get results
- Telemarketing Calls (Korean): Learn how to get results
- Telemarketing Calls (Spanish)
- Telemarketing Calls (Vietnamese): Learn how to get results
- Television Service: Learn how to get results
- Television Service (Chinese): Learn how to get results
- Television Service (Korean): Learn how to get results
- Television Service (Spanish)
- Television Service (Vietnamese): Learn how to get results
- Using Mobile Data Wisely
- Using Mobile Data Wisely (Chinese)
- Using Mobile Data Wisely (Korean)