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All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.

Library of Chinese Publications, Sorted by Date

Headlines & Press Releases

 

Thursday, September 05, 2024

Chinese Headlines | 消費者行動 華埠談電子產品維修權

 

Thursday, August 15, 2024

Chinese Headlines | 消费者行动推介最新提案

 

Thursday, July 11, 2024

Chinese Press Release | CFPB 提議使用多元語言協助屋主貸款避免成為法拍屋

 

Tuesday, May 28, 2024

Chinese Headlines | 消费者行动提供电子产品咨询服务

 

Tuesday, February 06, 2024

Chinese Headlines | 消费者行动参与奥克兰农历新年街会

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Coronavirus vaccination outreach resources for community-based organizations (Chinese)

Library: Chinese | Coronavirus vaccination outreach resources for community-based organizations (Chinese) 應對COVID-19 (新冠肺炎).

如果能夠讓大多數人都接種疫苗以實現群體免疫,這對於挽救生命和幫助國家從疫情破壞中恢復都是相當重要的。但截至 2021 年 7 月為止,仍有大約一半的美國成年人尚未接種​​疫苗。本指南將分享目前各類可靠來源的推廣工具和資訊, 這將幫助各個社區組織在其社區內鼓勵和傳遞相關訊息,讓居民接種COVID-19 新冠肺炎疫苗 。

Getting enough people vaccinated to achieve herd immunity is critical to saving lives and enabling the country to recover from the devastation of the pandemic, yet as of July 2021, around half of U.S. adults were still unvaccinated. This guide shares tools and information from trusted sources that will help community-based organizations encourage and communicate about COVID-19 vaccination within their communities. Category: COVID-19 Pandemic Medical/Healthcare on Sep 20, 2021

 
Distinguishing between vaccine fact and fiction (Chinese)

Library: Chinese | Distinguishing between vaccine fact and fiction (Chinese) 應對COVID-19 (新冠肺炎).

雖然目前數以百萬計的美國人已經安全接種疫苗,但仍有數百萬人還沒有接種疫苗,其中許多人是根據不正確或誤導性之訊息而決定不要接種疫苗的。本版物是用事實去反駁了一些具體的疫苗接種反對意見,同時詳盡解說為何有些人應該接種疫苗,並提示應該如何識別和停止傳播任何有關疫苗的錯誤及虛假訊息,最後指引讀者尋求能夠協助他們接種疫苗的資源。

While many millions of Americans have been safely vaccinated, millions of others have not, with many basing their decision not to get the vaccine on inaccurate or misleading information. This publication counters specific vaccination objections with facts, explains why someone should get vaccinated, gives tips for recognizing and stemming vaccine misinformation/disinformation, and directs readers to resources that can help them get a vaccination. Category: COVID-19 Pandemic Medical/Healthcare on Sep 14, 2021

 
Lifeline and the Affordable Connectivity Program (Chinese)

Library: Chinese | Lifeline and the Affordable Connectivity Program (Chinese) 這是為低收入家庭所提供的電話和互聯網折扣優惠計劃.

寬頻(高速)互聯網服務對於完成日常生活中的各種必要任務至關重要,其中包括學習和做功課、遠程辦公、求職、處理銀行業務,以及參與各項遠程醫療服務。這本指南詳盡介紹了為符合條件的中低收入家庭提供家庭寬頻互聯網服務和手機數據服務這兩項聯邦折扣計劃。


計劃更新:由於缺乏國會的額外資金,可負擔互聯網通訊優惠計劃(ACP)已凍結並暫停新的 ACP 申請和註冊服務。如需獲得可負擔互聯網通訊優惠計劃(ACP)相關福利,消費者必需在美東時間二月七日晚上 11點59 分之前獲得各網路服務供應商的申請核准並且註冊。而已經加入 ACP 的消費者在 2024 年 4 月之前則可以繼續享受該計劃之福利。(這僅是一項估計,以後有可能會改變。)日後國會若是決定為 ACP 計劃提供更多撥款,FCC (聯邦通訊委員會)將會對於推動ACP計劃提供更進一步的指引和輔導。如果計劃將會延續,消費者行動(consumer Action)也會立即更新相關訊息。查詢詳情請至。

Broadband (high-speed) internet service is essential for conducting the necessary tasks of daily life, including learning and doing homework, telecommuting, looking for a job, banking, and accessing remote health services. This guide introduces the two federal programs that offer discounts on home broadband and wireless data service for qualifying low- and moderate-income households.

PROGRAM UPDATE: Due to a lack of additional funding from Congress, the Affordable Connectivity Program has placed a freeze on new ACP applications and enrollment. Consumers must be approved and enrolled with an internet service provider by 11:59 p.m. ET on Feb. 7 to receive the ACP benefit. Consumers who are enrolled in the ACP will continue to receive their benefit through April 2024. (This is an estimate, and could change.) If Congress decides to provide more funding for the ACP, the FCC will provide further guidance and instructions on how the program will proceed, and Consumer Action will update this message. Learn more here.
Category: Internet Telecom Wireless on Aug 26, 2021

 
Steering clear of pandemic-related scams (Chinese)

Library: Chinese | Steering clear of pandemic-related scams (Chinese) 應對COVID-19(新冠肺炎).

新冠疫情為詐騙者提供了許多可以欺騙消費者的新機會。本刊物重點介紹與疫情相關的一些最為常見的詐騙類型,教你如何盡早發現並避免受到詐騙,同時也告知你應向何處舉報騙案以及詐騙企圖。

The coronavirus pandemic gave con artists many new opportunities to cheat consumers. This publication highlights some of the most common types of scams related to the pandemic, helps you spot and avoid a scam, and tells you where to report scam attempts. Category: COVID-19 Pandemic Fraud/Scams on Jun 21, 2021

 
What you need to know about how FinTech apps work (Chinese)

Library: Chinese | What you need to know about how FinTech apps work (Chinese) 謹慎共享你的財務數據.

當今金融科技可以為那些希望將個人財務資料數字化的消費者提供吸引人的優越性。但是,就像所有建基於互聯網的工具和服務一樣,科技理財應用程式需要謹慎選擇和使用。這本刊物詳述各種科技理財工具的類型和運作方式,以及這些金融科技將對個人資料數據的隱私和安​​全會有什麼影響。(與本刊相關的另一本手冊,題為金融科技使用之隱私與安全性,提供實用可行的步驟,管理和保護個人數據的安全。)

Financial technology can offer attractive benefits for consumers who want to take their personal finances digital. But, like all internet-based tools and services, FinTech apps need to be chosen and used with care. This publication explains the types of FinTech tools available, how they work, and what that means for your data privacy and security. (Our companion guide, Privacy and security when using fintech apps, offers actionable tips for managing and protecting your data.) Category: FinTech Internet Money Management Privacy Rights Technology on May 14, 2021

 
Privacy and security when using FinTech apps (Chinese)

Library: Chinese | Privacy and security when using FinTech apps (Chinese) 謹慎共享財務數據.

這份手冊為使用金融科技理財的消費者解釋,在選擇和使用相關應用程式時應如何做出明智的決定,採取哪些有效步驟來確保其財務帳戶數據的安全,一旦遇到問題時將會面臨什麼選擇。(與本刊相關的另一本手冊,題為金融科技程式的運作,概述了金融科技以及用戶在選擇和使用金融理財工具之前,應該注意哪些隱私和安全事項。)

This fact sheet gives FinTech users the knowledge to make wise decisions when choosing and using FinTech apps, take effective steps to keep their financial account data safe, and understand their options if something goes wrong. (Our companion guide, What you need to know about how FinTech apps work, offers an overview of financial technology and what privacy and security considerations users should be aware of before choosing and using digital financial tools.) Category: FinTech Internet Money Management Privacy Rights Technology on May 14, 2021

 
Avoid pandemic-related ID theft and account fraud (Chinese)

Library: Chinese | Avoid pandemic-related ID theft and account fraud (Chinese) 應對 COVID-19(新冠肺炎).

許多身份盜用和其他詐騙者利用新冠肺炎疫情危機,盜竊消費者的個人身份資料,並用來謀取受害者的財物,侵入他們的帳戶,同時以受害者的名義開設新帳戶。本刊物例舉出消費者應該注意的一些最常見的新冠肺炎詐騙案例,提示應如何保護自己和帳戶資料,如何及時察覺一個詐騙和身份盜用事件,並詳述當你不幸成為受害者時應如何應對和採取哪些步驟。

Identity thieves and fraudsters have taken advantage of the pandemic to get a hold of consumers’ personally identifying information and use it to steal their benefits, access their accounts and open new accounts in the victims’ names. This publication identifies some of the most prominent pandemic-related schemes consumers should be aware of, offers tips for safeguarding your personal and account data, explains how to detect fraud and ID theft, and outlines the steps to take if you discover you’re a victim. Category: COVID-19 Pandemic Fraud/Scams ID Theft on Apr 23, 2021

 
The Contact Lens Rule and the Eyeglass Rule (Chinese)

Library: Chinese | The Contact Lens Rule and the Eyeglass Rule (Chinese) 消費者擁有重要的視力保健權.

目前約有75%的美國人需要配戴某種矯正眼鏡,他們每年在眼科做檢查和購置眼鏡方面花費高達數十億美元,但是很少有人了解在聯邦隱形眼鏡和眼鏡保障法令下,消費者應有之權益。這本刊物詳述了各項法規條款,並且列出網上鏈接提供消費者查核其他周邊資訊,同時也告訴你如果遭遇違反規定情況時,應至何處匯報。

The approximately 75% of U.S. adults who need some type of corrective lenses spend billions of dollars each year on eye exams and eyewear, yet few understand their rights under the federal Contact Lens Rule and Eyeglass Rule. This publication explains those rights, provides links to additional information, and tells you where you can report violations of the rules. Category: Consumer Rights Medical/Healthcare on Jan 29, 2021

 
Improving your financial health with FinTech - Video (Chinese)

Library: Chinese | Improving your financial health with FinTech - Video (Chinese) 個人理財應用程式初學者指南.

金融科技(FinTech)是專門使用互聯網及各種apps (應用程式, 是可供下載的行動軟件)的現代科技,專為消費者和企業而開發出功能強大的金融理財服務工具。對於那些希望改善他們的財務狀況並致力於實現目標的人,金融科技可以使相關過程更加便捷,成效高,甚至有回報。這本指南將詳盡介紹目前可供使用的金融科技(FinTech)種類以及它們如何為你提供幫助。本指南也將解釋選擇這些應用程序時應考慮的事項以及當你使用FinTech金融科技時應如何確保安全。

Financial technology (FinTech) is the use of modern technology, such as the internet and apps (downloadable mobile software), to develop powerful financial services tools for consumers and businesses. For those who are motivated to improve their finances and dedicated to working toward their goals, FinTech can make the process more convenient, efficient and even rewarding. This guide will introduce you to the types of FinTech tools available and how they can help you. It will also tell you what to consider when choosing an app and how to stay safe when using FinTech. Category: Banking FinTech Internet Technology on Jan 04, 2021

 
Telemedicine: What to know about virtual doctor visits (Chinese)

Library: Chinese | Telemedicine: What to know about virtual doctor visits (Chinese) 應對 COVID-19(新冠肺炎).

冠狀病毒疫情促成了非緊急求醫之網上診療,這樣還可以幫助抑制COVID-19新冠肺炎的傳播。隨著越來越多的人藉由智能手機、平板電腦或電腦等而獲得遠程醫療服務,大家應該而且有必要了解何時以及如何進行網上診療,是否會由私人或政府資助的健保計劃涵蓋醫療費用,以及他們所提出的個人隱私權問題等。

The pandemic has driven non-urgent doctor visits online to help suppress the spread of COVID-19. As more people receive medical care remotely, via a smartphone, tablet or computer, it's important to understand when and how virtual visits might be an option, whether they're covered under private and government-sponsored health plans, and what privacy issues they raise. Category: COVID-19 Pandemic Insurance Internet Medical/Healthcare Privacy Rights Technology on Dec 21, 2020

 

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