English Library
All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.
Library of English Publications, Sorted by Date
Library: English | Teens & Money - Talking to teens about money (English).
This 21-page booklet is designed primarily for parents but may also be useful for older teens. It covers many topics, including working, budgeting, figuring out if a purchase is a “need” or a “want,” banking, writing checks, savings, credit cards, credit reports, driving and cell phones. The booklet contains illustrations and examples of a weekly spending evaluation, a paycheck stub, how comparison shopping can save money and how to write a check. It also contains a list of helpful web sites for parents and kids.
Category: Money Management on Oct 18, 2012
Library: English | Managing Your Money - Leader’s Guide.
This guide can help you become a money management mentor. Once you understand the basics of money management, you’ll be able to help others learn techniques that can make an important difference in their finances.
Category: Money Management on Oct 02, 2012
Library: English | How to Complain.
This free and comprehensive booklet is designed to help you complain effectively and get results. How to Complain includes advice on how to approach businesses with a complaint; escalating a complaint through customer service or a company’s executive offices; writing emails and letters about your complaint; and documenting your complaint.
Category: Consumer Rights on Sep 26, 2012
Library: English | Controlling Data Use.
This WirelessED fact sheet lists ways you can control the use of data services on your data-ready mobile device.
Category: Wireless on Sep 10, 2012