English Library

All Consumer Action publications are available online, with most also available as a PDF download. Government agencies, nonprofits and other community-based organizations who wish to distribute our publications for educational purposes can use the PDF file to instantly produce a professional-looking brochure using an office printer.

Library of English Publications, Sorted by Date

Cell Phone Savvy - PowerPoint Training Slides

Library: English | Cell Phone Savvy - PowerPoint Training Slides.

Designed to be used in conjunction with the “Cell Phone Savvy Lesson Plan and Class Activities,” this 18-slide presentation not only engages participants visually, it also includes important subject matter information for trainers in the “Notes” section of each slide.

Category: Telecom Wireless on Jun 26, 2012

 
Cell Phone Savvy - Lesson Plan and Class Activities

Library: English | Cell Phone Savvy - Lesson Plan and Class Activities.

Designed to be used in conjunction with the “Cell Phone Savvy PowerPoint Training Slides,” this packet contains a detailed curriculum for teaching consumers how to choose a wireless device and carrier, understand their wireless service contract, manage their wireless costs and avoid—or resolve—problems. It also includes a 20-question quiz and five case studies, which can be worked on individually or in small groups.

Category: Telecom Wireless on Jun 26, 2012

 
Reloadable Prepaid Cards - Educational Videos

Library: English | Reloadable Prepaid Cards - Educational Videos.

“Reloadable Prepaid Cards” and “Choosing and Managing a Reloadable Prepaid Card” are two short educational videos designed to educate consumers about the pros and cons of this alternative to debit and credit cards.

Category: Banking Money Management Prepaid Cards on May 08, 2012

 
Questions and Answers about Choosing and Using Prepaid Cards

Library: English | Questions and Answers about Choosing and Using Prepaid Cards.

The prepaid cards training manual can help answer many questions about reloadable prepaid cards, on everything from loading and using a card to card policies and protections.

Category: Banking Money Management Prepaid Cards on May 08, 2012

 
Prepaid Cards

Library: English | Prepaid Cards An alternative to credit and debit cards.

Learn how reloadable prepaid cards are different from other forms of “plastic,” how to select the best prepaid card for your needs, how to reduce card costs and how to manage your card account wisely.

Category: Banking Money Management Prepaid Cards on May 08, 2012

 
Financial Empowerment Resource Sheet

Library: English | Financial Empowerment Resource Sheet.

This fact sheet gives you information and resources to help you manage your money during difficult times. It details government programs that you might qualify for to boost your family income and help make ends meet.

Category: Credit Foreclosure Housing Insurance Mortgages Money Management Wireless on Apr 05, 2012

 
Cell Phone Savvy

Library: English | Cell Phone Savvy How to avoid problems with your wireless device and service.

This publication provides information on how to avoid problems with your wireless device and service.

Category: Telecom Wireless on Mar 29, 2012

 
Know the Signs of Housing Discrimination

Library: English | Know the Signs of Housing Discrimination.

The denial of housing opportunities because of race, color, religion, sex, nationality, familial status or disability is housing discrimination, and it’s illegal. You can recognize if you are a victim of housing discrimination—and protect your rights—if you know what actions by landlords, sellers, lenders and others are against the law.

Category: Discrimination Housing Buying a Home Discrimination Mortgages Tenant Rights on Jan 12, 2012

 
Filing a Housing Discrimination Complaint

Library: English | Filing a Housing Discrimination Complaint.

Fair housing laws protect renters and buyers from discrimination. If you believe you were a victim of housing discrimination, you have the right to file a housing discrimination complaint with HUD. Understanding the complaint and resolution process will help you weigh your options and take action.

Category: Discrimination Housing Discrimination Home Financing Housing Insurance Mortgages Tenant Rights on Jan 12, 2012

 
Recognizing & Fighting Housing Discrimination -  PowerPoint Slides

Library: English | Recognizing & Fighting Housing Discrimination -  PowerPoint Slides.

This 23-slide presentation, available for download in the “Download File” section of this page, is designed to be used in conjunction with the “Recognizing & Fighting Housing Discrimination Lesson Plan and Class Activities.”

Category: Housing Buying a Home Discrimination Mortgages Tenant Rights on Jan 12, 2012

 

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